Commercial Officer

CHIEF COMMERCIAL OFFICER

GENERAL DESCRIPTION

Under the general direction of the Chief Executive Officer, the Chief Commercial Officer is responsible for advancing the Authority’s mission by strengthening and growing its aeronautical and non-aeronautical revenue base, including Concessions, Parking, Commercial Real Estate, Advertising and Sponsorships, General Aviation, Air Services Development, and other yet to be identified revenue opportunities.

This role ensures the Authority’s assets are effectively used to support long-term financial growth and sustainability, enhance the passenger experience, and contribute to the economic vitality of the region. The Chief Commercial Officer will lead efforts to improve performance across these areas, delivering sustained revenue growth while maintaining alignment with the Authority’s public responsibilities and strategic priorities.

The successful candidate will bring a combination of strategic leadership and practical execution, with experience in aviation, infrastructure, or similarly complex environments, along with a demonstrated ability to grow and enhance financial performance and make thoughtful, forward-looking decisions about asset use and development.

Working closely with internal teams, industry partners, and community stakeholders, this role will guide both near-term improvements and longer-term opportunities, including the development and commercialization of new facilities, ensuring that growth is achieved in a way that reflects the Authority’s values, responsibilities, and commitment to service.

SUPERVISES OTHERS: YES

FLSA STATUS: EXEMPT

COMPENSATION: $375,000+ c ommensurate with qualifications and experience

ESSENTIAL FUNCTIONS

• Develop and execute a commercial growth strategy that expands revenue streams, advances new business opportunities, and maximizes the long-term value of Authority assets.

• Identify and advance aviation-related development opportunities, including general aviation, cargo, airline-support facilities, and other aeronautical uses that support growth and enhance asset value.

• Partner with airline, air service development, and operations teams to align commercial initiatives with passenger growth, airline expansion, and airport competitiveness.

• Analyze market trends, passenger demand, and industry developments to identify opportunities that strengthen aeronautical and non-aeronautical revenues.

• Drive sustained growth in non-aeronautical revenue through strategic management of concessions, parking, real estate, and other commercial services.

• Identify and implement new revenue-generating opportunities that align with passenger needs and the Authority’s mission.

• Enhance the performance, quality, and customer experience of concessions, parking, and other revenue-generating services.

• Lead commercial planning for terminal and facility development, including tenant mix, space utilization, and service offerings, while ensuring commercial objectives are integrated into project design and delivery.

• Direct the strategic development and utilization of the Authority’s real estate and land assets, pursuing partnerships and development opportunities that create long-term value and regional economic impact.

• Oversee the negotiation and management of key commercial agreements to maximize financial performance and ensure public accountability.

• Foster innovation, continuous improvement, and efficient decision-making to accelerate execution of strategic initiatives.

• Build and lead a high-performing, accountable team focused on results, service excellence, and collaboration.

• Communicate strategy, performance, and growth opportunities effectively with the Board, stakeholders, and business partners

This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.

COMPETENCIES

• Stakeholder Engagement: 

  Ability to identify, understand, and involve members of the community who have a stake in the outcome of the strategic plan; Able to take a comprehensive approach that includes ongoing communication, listening, and collaboration.

• Business Alignment: Ability to link an organization's structure and resources with its strategy and business environment.

• Executive Acumen : Ability to combine influence and authority when communicating with others; Blends poise, self-confidence and self-control; Able to demonstrate emotional intelligence.

• Strategic Vision: Creates a vision for the organization and ensures the vision is understood and supported; Driving a shared understanding of a long-term perspective and opportunities for the organizations.

REQUIRED FOR ALL HCAA JOBS

• In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.

• Complies with all HCAA Policies, Standard Procedures, Rules and Regulations, and Operating Directives.

QUALIFICATIONS (EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS)

• Bachelor’s degree from an accredited college or university in business, public administration, finance, aviation management, or a related field;

• Minimum of ten (10) years of senior leadership experience with direct accountability for financial performance, revenue generation, or business operations;

• Or equivalent combination of education, training, and experience

• Must possess a valid Florida Driver License

PREFERRED

• Advanced degree (MBA, MPA, or similar)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated track record of improving financial or operational performance, including revenue growth, cost efficiency, or service expansion

• Experience in a complex environment such as aviation, transportation, infrastructure, or other regulated/public-sector organizations

• Highly proficient working across multiple functional areas (e.g., operations, finance, planning, development) with the ability to align teams toward shared outcomes

• Demonstrated experience leading organizational change and implementing strategic initiatives

• Experience negotiating or managing contracts, partnerships, or development-related agreements

• Experience leading a business unit or function with measurable financial outcomes

• Familiarity with revenue-generating activities such as concessions, parking, real estate, or similar service-based operations

• Knowledge of air service development, airline economics, and passenger demand drivers, and their influence on airport commercial performance

PHYSICAL ABILITIES

Continuous sitting

Frequent standing and walking

Very frequent typing and extended periods of focused work in front of computer monitor

The Hillsborough County Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.

The Hillsborough County Aviation Authority-Tampa International Airport welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application, testing and hiring process. The decision to grant reasonable accommodation requests will be made case-by-case.