Emergency Department Nurse Manager

Job Title

Job Specific Core Competencies

Demonstrates assessment and reassessment documentation of emergency department patients and proper communication of findings to other allied healthcare members.

Effective coordination of patient flow through the emergency department.

Maintains staff work assignments and assures staffing levels are appropriate.

Essential Functions and Responsibilities

Leadership

Assures that performance expectations are communicated to associates.

Monitors performance for adherence to and timely completion of performance expectations.

Discusses unsatisfactory associate reviews with recommended action plan with TL prior to giving the evaluation.

Provide timely performance feedback to associates.

Participate in interviewing and selection of unit associates

Monitors staffing, scheduling and attendance/tardy occurrences. Bases care and decisions for Assessment, Planning, Implementation and Evaluation on the Nursing Process.

Assist with formalizing departmental goals and plans.

Assists with performance improvement and project management.

Manages Corrective Actions

Participates in Budget planning and adherence

Manages Time and Attendance of Direct Reports

Direct and Indirect Patient Care

Demonstrate competence in caring for patients.

Provides and supervises nursing care for patients.

Collaborate with members of the health care team to facilitate optimal achievement of patient outcomes.

Assure that nursing care delivered is consistent with licensure/accreditation requirements and organizational policies/procedures and protocols.

Assure the availability of resources required of the unit.

Professionalism Growth and Development

Plan orientation of new associates.

Coordinate unit-based education activities.

Coordinate the planning, implementation and evaluation of progressive change in collaboration with TL Is self-directed and seeks educational and personal performance improvement activities.

Advocates "Character First" and consistently role models associated characteristics.

Quality/Performance Improvement

Serves as leader for designated unit based council committees.

Ensures continual survey preparedness

Monitors and analyzes data related to patient outcomes and performance of nursing associates, recommends Performance Improvement and participates in data trending to document results.

Serve as a role model and resource for staff as they implement performance activities.

Assure timely submission of quality data.

Fiscal Responsibility

Work collaboratively with other members of the health care team to maximize resource efficiency while achieving desired outcomes.

Allocate work assignments and monitors man hour utilization and assures that staffing levels are appropriate.

Analyze non-productive time and strategies to maximize efficiency.

Recommend and facilitate operations improvements to enhance efficiency and effectiveness of the unit.

Monitors staffing, scheduling and attendance/tardy occurrences. Bases care and decisions for Assessment, Planning, Implementation and Evaluation on the Nursing Process.

Assist with formalizing departmental goals and plans.

Assists with performance improvement and project management.

Communication

Assure that there is accurate, timely communication of patient status/needs among members of the health care team.

Maintain collaborative relationships with other departments.

Assist associates in conflict resolution, investigates concerns regarding care issues, unresolved conflict and collaborates with the TL to determine a course of action.

Demonstrate effective verbal/written communication and conflict resolution.

Safety

Identify and reports/addresses situations of risk within the unit.

Monitor performance and processes to assure that practice is consistent with safety principles, OSHA guidelines, Infection Control guidelines, and hospital policies/procedures.

Assures that equipment is functional and meets organizational requirements and that prompt action is taken.

Guest Relations/Patient Rights

Conduct interactions with patients, visitors, physicians, volunteers, other associates, and the public in a manner consistent with the intent of the hospital's mission, vision and values.

Assures that care is delivered in a compassionate, non-judgmental manner that respects the rights of the individual, physicians, and colleagues to privacy, dignity, respect, and confidentiality at all times.

Staff interacts with patient/families in a professional and compassionate manner.

Monitors/analyzes patient satisfaction and recommends improvements.

Act as a role model in patient advocacy and effective conflict resolution strategies.

Expected Behaviors

As stated in "Patients First Behavioral Commitment" Professional Behavior Positive Attitude / Demeanor Respect Teamwork Accountability Communication Dedication to Excellence Leadership.

Certification/License: Cardio-Pulmonary Resuscitation (CPR); Registered Nurse (RN)

Additional Licensure/Credential Requirements: Mandatory Annual Continuing Education: Customer Service, Fire and Safety, Confidentiality-HIPAA, Infection Control, Corporate Compliance. Annual Unit Specific Competencies, and all education required by regulatory, accreditation bodies and/or Hancock Regional Hospital.

Additional Education and Experience Requirements: ACLS PALS TNCC CEN Preferred Five year's emergency nursing experience. Prior Nursing Management experience preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.