Shift Lead

Shift Lead

Rocket Carwash is looking to add to our management team! As an entry-level manager, you'll have the opportunity to show us your potential and learn new personal and professional skills for career advancement that can't be matched. The vast majority of our current management team began their careers in entry-level positions because we believe in training, promotion, and advancement of our people.

Our team is energetic, positive, customer-oriented, and we strive on a daily basis to set ourselves apart from the competition. Come join us, because we invest in you as an individual both in and out of the workplace!

A Day In The Life:

• Utilizes highly energetic and proactive measures to lead fellow team members in daily tasks, duties, and problem-solving solutions to achieve goals
• Be a Rocket Carwash expert; consistently serving as a role model to teammates by achieving goals and maintaining our customers as the primary focus.
• In collaboration with leadership, work alongside the team to provide daily guidance, motivation, and training to guarantee a world-class carwash experience.
• Represent the brand with the utmost integrity
• Establish supportive and productive relationships with team members
• Maintain awareness and compliance with all safety regulations and policies
• Seeks out feedback and proactively engages in opportunities for career development
• Relay customer inquiries and issues to management while assisting in quick and timely resolutions
• Lead all aspects of the carwash when placed as the primary manager on duty
• Supervise and execute opening and closing procedures
• Oversee cash and security management
• Regularly review and provide feedback on processes and procedures
• Adhere to the Rocket dress code and attendance policy
• May be asked to perform basic to intermediate level maintenance tasks
• Perform all other duties requested by your direct report

Qualifications:

• Displays high energy in all tasks and duties performed with a willingness to exceed customer service expectations with all interactions with customers
• Be dependable with strong leadership and communication skills
• Can problem-solve situations and provide sound resolution
• Be people-oriented and enjoy interacting with team members and working on group projects
• Provides prompt feedback when noticing something that needs to be fixed
• Enjoys taking on challenges
• Be adaptable and flexible. This role can experience frequent shifts in direction
• Is a natural leader who fosters teamwork and maintains a safe but fun team environment
• Is detail-oriented and able to focus on small details while understanding the bigger picture
• In-depth training will be provided to effectively fulfill all responsibilities for this position

Knowledge, Skills, and Abilities

• Demonstrates attention to detail
• Ability to analyze written and verbal instructions
• Ability to write, present, and respond to customers and staff members in a professional manner
• Ability to manage, train, and support other car wash personnel
• Conveys positivity and leads by example

Compensation

• This position is Full-Time, starting at $17.00 per hour based on experience + competitive sales-based earnings & performance-driven bonus structure!

Benefits:

The following begins immediately on the first day of employment for Full-Time employees:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-Term Disability
• Life Insurance
• Critical Illness Insurance
• Accident Insurance

Additionally, Full-Time employees can be eligible for:

• 401(k) with 4% match and PTO (accrued annually)

Equal Opportunity Employer

Rocket Carwash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.