Community Integration Case Manager - Wilkes-Barre, PA

H elp Individuals Successfully Transition from Incarceration to Community Living

Northeast Counseling Services is seeking a dedicated Community Integration Caseworker to provide behavioral health screening, care coordination, and community reintegration support for incarcerated individuals with mental health and substance use concerns. This position is primarily based within a correctional facility and works closely with inmates, correctional staff, treatment providers, and community agencies to facilitate successful reentry planning and continuity of care upon release.

This is a full-time, salaried position with a generous benefit package inclusive of:

• Health insurance
• Dental insurance
• Vision insurance at no cost to the employee
• Life Insurance
• Employer funded 401k, 4% salary equivalent, no match required
• Paid Annual, Sick, and Personal Leave Time
• 8 paid holidays
• Voluntary AFLAC options
• Professional enhancement opportunities
• Discounted rates at Odyssey Fitness

and more!

Position Summary

The Community Integration Caseworker provides screening, assessment, referral, and care coordination services to incarcerated individuals. Through a strengths-based, recovery-oriented approach, the Caseworker assists individuals in identifying barriers, accessing resources, and developing plans that promote recovery, stability, and successful reintegration into the community.

This role is primarily conducted within the prison setting, with occasional attendance at court proceedings, community meetings, and other related appointments as needed.

Essential Responsibilities

• Conduct mental health and substance use screenings and complete required assessments within established timeframes.
• Develop individualized reentry and service coordination plans that address behavioral health, housing, employment, educational, medical, and social service needs.
• Work collaboratively with correctional staff, behavioral health professionals, substance use treatment providers, attorneys, probation and parole personnel, court representatives, and community agencies to support successful transitions from incarceration.
• Coordinate referrals and facilitate access to community-based services to ensure continuity of care upon release.
• Assist individuals in obtaining essential resources, including healthcare, benefits, housing, employment opportunities, transportation, and other supports necessary for community stability.
• Build and maintain strong working relationships with community organizations, referral sources, treatment providers, and legal system stakeholders.
• Provide education regarding available services, recovery supports, and community resources.
• Maintain accurate and timely documentation, reports, correspondence, and electronic records in accordance with agency requirements.
• Utilize verbal de-escalation techniques and crisis intervention skills when working with individuals experiencing emotional or behavioral challenges.
• Attend supervision sessions, staff meetings, trainings, and professional development activities as assigned.
• Maintain confidentiality and compliance with all agency policies, correctional facility regulations, and applicable state and federal requirements.
• Travel and attend court hearings or related meetings as required to support client needs and program objectives.

Qualifications

Bachelor's Degree in Social Work, Psychology, Human Services, Criminal Justice, Sociology, or a related field.

Minimum of five (5) years of experience working in behavioral health, substance use treatment, criminal justice, corrections, case management, or a related human services field.

Ability to work independently within a correctional environment while maintaining professionalism, sound judgment, and effective boundaries.

Strong interpersonal, communication, documentation, organizational, and problem-solving skills.

Experience coordinating services across multiple systems and working collaboratively with community partners preferred.

Ability to effectively manage crisis situations and maintain composure in challenging environments.

Valid driver's license required.

This position requires the successful completion of an FBI Clearance, PA Criminal Clearance and Child Abuse Clearance.