Associate Information Security Analyst

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role. MANTECH seeks a motivated, career and customer-oriented Associate Information Security Analyst to join our team in Chantilly, VA . You will support identity, access, and credentialing operations within a mission-critical environment to ensure seamless security services for our national security partners. Responsibilities Include But Are Not Limited To Supporting a dedicated team at a government location to provide DEERS PII changes, CAC, Token, and Retired Military ID issuance. Managing Identity, Access, and Credentialing issues while providing high-level support within a customer service environment. Resolving ServiceNow and JIRA tickets efficiently to address technical access and credentialing hurdles. Contributing to the successful completion of project milestones and group objectives through collaborative technical support. Providing technical input to project deliverables, status reports, and solutions for complex security problems. Conducting routine troubleshooting to identify and resolve customer issues related to PKI and system access. Minimum Qualifications Bachelor’s degree or 4+ years of additional IT experience in lieu of degree. Experience navigating secure environments and meeting security requirements in the Sponsor’s environment or similar high-security settings. Experience handling sensitive PII information and maintaining accurate documentation within a secure facility. Experience working across large teams to drive a security agenda and managing access for diverse personnel. Technical proficiency utilizing MS Office (Word, Excel) and communication tools to provide status reports and daily inventories. Ability to work flexible shifts between the hours of 7 AM ET and 5 PM ET. Preferred Qualifications Troubleshooting skills used to narrow down complex technical issues or access discrepancies for end-users. Self-starter with excellent people skills—able to work across teams and drive change throughout an organization. Clearance Requirements US Citizen and ability to obtain and maintain TS/SCI w/ poly Physical Requirements Must be able to remain in a stationary position 50% of the time. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. #J-18808-Ljbffr