Advocate Supervisor

Job Description

Job Description

Status: Full-Time, Hybrid

Location: CASA of Berks County, Reading, PA

Reports To: Executive Director

$21.00/hour

About CASA of Berks County

CASA of Berks County recruits, trains, and supports volunteer advocates for children who are dependent on Berks County Children & Youth Services. Our advocates give judges the information they need to make decisions in a child's best interest, often serving as the one consistent adult voice in a child's case.

Position Summary

The Advocate Supervisor provides direct supervision and support to a caseload of volunteer advocates, ensuring high-quality advocacy for children in the dependency system. This role also leads volunteer training and represents CASA in the community through outreach and recruitment efforts.

Key Responsibilities

Supervision & Case Support

• Supervise and support an assigned caseload of volunteer advocates
• Review advocate reports and ensure quality, timely court documentation
• Provide guidance on case-related decisions, family engagement, and court preparation
• Monitor advocate performance and provide coaching as needed
• Maintain accurate case records in compliance with program standards

Training

• Lead pre-service and in-service training for new and current volunteer advocates
• Support the development and delivery of training materials
• Help onboard new advocates into their first cases

Community Outreach

• Represent CASA of Berks County at community events, presentations, and partner meetings
• Support volunteer recruitment efforts across the county
• Build relationships with community organizations, schools, and referral partners

Qualifications

• Bachelor's degree required
• Experience in social services
• Experience supervising others
• Demonstrated ability to lead trainings
• Experience with community outreach or public-facing engagement
• Strong written and verbal communication skills
• Ability to work independently and manage a caseload with competing priorities
• Valid driver's license and reliable transportation for local travel

Work Environment

This is a full-time, hybrid position combining remote work with in-office time, court appearances, community outreach, and in-person training sessions as needed.

Submit a cover letter and resume.

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