Customer Service Representative

Customer Service Representative The Customer Service Representative is responsible for providing and maintaining updated information for customers. Requirement/Must Have: 1-3 years of working in SAP. Understanding of ERP Systems. Associate Degree. Office Skills. Ability to work independently. Responsibilities: Perform administrative functions supporting customer service functions and sales order entries. Provide monthly status of open orders and follow up with customers and Production. Maintain record of asset delivery progress and invoicing. Interact with Production, Buyer and Planner for follow-up of customer orders. Resolve licensing issues received from customers and record in support database. Maintain and improve the integrity of the data in the SAP database. Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.