Student Success Coordinator
Virtual Vocations Inc
Supporting online students at traditional university partners, the full-time Student Success Coordinator I will build relationships, monitor academic progress, and implement solutions to help students achieve success in a hybrid work environment based in Chicago. Key responsibilities Provide outstanding student service through responsive communication via phone, email, and chat Conduct Academic Success Meetings to help students create personalized learning plans for graduation Monitor student engagement and intervene quickly to assist students who are struggling Required qualifications Bachelor's degree required, preferably in communications, education, or psychology; Master's degree preferred 1 to 3 years of experience in higher education student advising, mentoring, or teaching Experience advising online students over the phone is highly preferred Strong proficiency in MS Office, particularly MS Excel, and comfort with new technology systems Facility in conflict management and problem resolution
Vacancy posted 4 days ago
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