Area Service Technician

Area Service Technician (AST)

The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment.

Essential Duties and Responsibilities

• Organizes work/assignments independently with a strong sense of results and customer satisfaction.
• Troubleshoot and diagnose problems.
• Prepare reports and follow up on trouble tickets.
• Perform repairs and adjustments to various equipment components and operating systems, or related components.
• Ability to disassemble and reassemble components.
• Professional interaction with internal and external customers.
• Performs routine housekeeping duties including cleaning of work area, tool boxes, and company vehicle(s).
• Inspect, repair and/or overhaul components, such as electrical, pneumatic and hydraulic systems.
• Other duties as assigned by the manager.

Qualifications and Experience

• Ability to perform physical requirements of the job (prolonged physical exertions, standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).
• Must be able to lift weights exceeding 50 pounds.
• Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.
• Good electrical and automotive communication knowledge.
• Minimum 2 years performing repair and maintenance on vehicles, equipment, and related components.
• Experience with diesel powered vehicles preferred.
• Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.
• Ability to work in all weather conditions.
• Excellent written and verbal communication skills
• Must possess basic hand tools necessary to perform assigned tasks.

Other Skills and Abilities

• Must be at least 18 years of age
• Minimum 3 years of service repair experience; in hydraulic, pneumatic, mechanical and electrical skills with some PLC experience and HVAC
• Must have a valid drivers license
• Must be able to read and speak the English language
• No travel restrictions Valid passport
• Customer service skills

Company Benefits

• Medical, Dental, and Vision Insurance
• Company Provided Short Term and Long Term Disability Insurance
• Company Provided Life Insurance
• Annual Profit Sharing Bonus
• 401(K) and Roth Matching
• Employee Assistance Program
• Tuition Reimbursement
• Company Wide Events

The Company is committed to protecting the confidentiality, integrity, and availability of its information assets in alignment with ISO 27001. All employees are required to follow information security policies, safeguard company data and systems, and promptly report any suspected security incidents or violations.

Pay is based on location and experience.