Systems Engineer

Position Description & Qualifications

Serco is seeking a Systems Engineer to support the deployment, integration, administration, and sustainment of enterprise technology solutions within a secure and mission-focused environment. This role is responsible for supporting infrastructure, platform services, and information technology systems that enable critical customer operations.

Our team supports mission-critical programs by delivering reliable, secure, and scalable technology solutions. The Systems Engineer will help ensure enterprise systems and services are available, integrated, and optimized to meet evolving operational needs. This role contributes to modernization efforts, platform improvements, technology refresh initiatives, and the ongoing sustainment of critical systems supporting customer objectives.

The Systems Engineer will support the design, integration, deployment, administration, and maintenance of enterprise infrastructure and technology platforms.

As a Systems Engineer, you will:

• Integrate and support enterprise systems, infrastructure, and platform services.

• Administer Windows and Linux-bsed environments.

• Support virtualization, storage, networking, and compute resources.

• Perform system configuration, upgrades, patching, and lifecycle management activities.

• Monitor system health, performance, availability, and capacity.

• Troubleshoot and resolving infrastructure, platform, and application issues.

• Support technology modernization and infrastructure improvement initiatives.

• Participate in system testing, validation, implementation, and production deployment activities.

• Develop and maintaining technical documentation, system diagrams, and standard operating procedures.

• Support automation, process improvement, and operational efficiency efforts.

• Conduct root cause analysis and implementing corrective actions for system issues.

• Collaborate with cross-functional teams to deploy and sustain technology solutions.

• Support cybersecurity, compliance, accreditation, and security-hardening activities.

• Provide technical leadership, guidance, and mentoring to less experienced team members when required.

To be successful in this role, you must have:

• A Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.

• OR a Master's degree a 6 years of experience .

• 8 years of systems engineering, infrastructure engineering, systems administration, or related experience.

• An active Secret clearance with the ability to obtain and maintain a TS/SCI and SAP/SAR.

• Hands-on experience with Docker containerization and a strong DevSecOps background, including CI/CD pipelines, automated security scanning, infrastructure automation, and secure software delivery practices.

• Experience supporting enterprise infrastructure and platform environments.

• Previous experience with virtualization, networking, storage, and system integration technologies.

• Experience administering Windows and/or Linux operating systems.

• Experience supporting highly available and mission-critical systems.

• Ability to travel 10%.

Additional desired experience and skills:

• Experience supporting cloud, hybrid cloud, or modern infrastructure environments.

• Experience with automation and scripting tools.

• Previous experience with containerization or orchestration technologies.

• Experience supporting secure, regulated, or government environments.

• Familiarity with cybersecurity best practices, system hardening, and compliance frameworks.

• Industry certifications such as Security+, CISSP, VMware, Microsoft, Red Hat, AWS, Azure, or equivalent.

• Experience with Model-Based Systems Engineering (MBSE).

• Experience using Cameo Systems Modeler.

If you are passionate about solving complex technical challenges and supporting mission-critical systems, we encourage you to apply. Join Serco and become part of a team dedicated to delivering innovative, reliable, and secure technology solutions that support our customers' most important missions.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io .