Financial Counselor

Patient Financial CounselorCenterPointe Hospital of Columbia is hiring a Patient Financial Counselor at our Columbia, Missouri location. Join our team as a Patient Financial Counselor. This is a highly patient-facing role responsible for helping patients and families understand their insurance benefits, financial responsibilities, and available payment options while ensuring accurate account documentation and collections.ResponsibilitiesMeet directly with patients and guarantors to discuss insurance coverage and out-of-pocket costsVerify insurance benefits and patient demographicsCollect patient payments and establish payment arrangementsProcess charity care and financial assistance applicationsMaintain collection, charity, and adjustment logsSupport timely reimbursement and account resolutionQualificationsHigh School Diploma or GED3+ years of healthcare billing, collections, insurance verification, patient access, or financial counseling experienceStrong knowledge of Commercial Insurance, Medicare, and MedicaidExcellent communication, customer service, and interpersonal skillsComfortable discussing financial obligations with patients in a compassionate and professional mannerBenefitsCompetitive PayMedical, Dental & Vision InsurancePTO & Paid Holidays401(k) with Company MatchGrowth OpportunitiesIf you enjoy working directly with patients and helping them navigate the financial side of healthcare, we'd love to hear from you! Apply today.