Community Health Worker

Department:

Status:

Benefits Eligible:

Hou rs Per Week:

Schedule Details/Additional Information:

• Atrium Health Wake Forest Baptist - Medical Center Blvd Winston Salem NC

• 1st shift hours with flexibility based on need

• 1 day a week work from home

Pay Range

The Community Health Worker plays an integral role within the healthcare team serving as a primary resource to assist patients and community members in navigating the complexities of the healthcare system. This position provides education on healthy behaviors and collaborates with patients and community stakeholders to reduce health-related risk behaviors in culturally sensitive and accepted ways. The Community Health Worker acknowledges the significance of addressing social drivers of health when guiding supporting and empowering individuals to achieve healthier lifestyles. Under the direction of healthcare leadership the incumbent works closely with medical providers primary care teams community-based organizations and social service agencies to deliver care coordination and facilitate access to resources and support thereby enhancing overall health and well-being through targeted education and coordinated care.

Major Responsibilities:

• Provides direct services to clients such as health education and prevention programs.

• Collects andmaintainsclient records ensuring confidentiality.

• Acts as a liaison between clients and healthcare providers.

• Conduct follow-ups with clients to ensure their needs arebeing met.

• Conducts effective home visits and/or community events.

• Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives.

• Assistcommunity members in understanding care plans and instructions.

• Facilitates access to community resources including but not limited to locating housing food clothing prenatal classes parenting and providers to teach life skills and relevant mental health services.

Licensure Registration and/or Certification Required:

• Completion of any required certifications or continuing education in community health within the first year of employment.

Education Required:

• High School Diploma or GEDrequired

Experience Required:

• 1 2 years

Knowledge Skills & Abilities Required:

• In-depth knowledge of community resources and health services.

• Ability to assess client needs and provideappropriate interventions.

• Experience working with diverse populations.

• Ability to engage medical providers primary care teams community-based organizations referralnavigatorsand social services agencies. Adaptability based on changing needs of the organization.

• Possesses knowledge of the community and population for related programs.

• Ability to work effectively with a wide range of constituencies in a diverse community and work asa strong teammember.

• Must have strong interpersonal skills andgood communicationand literacy skills (in person telephonically and written) anddemonstratethe ability to develop rapport as an active member of the care management team.

• Validdrivers licenserequired excellent driving recordand havereliable transportation.

• Time will be spent tracking and contacting community members and community referral agencies meeting face-to-face with clients in their home environment hospital clinic school etc. Frequent changes are expected daily; therefore flexibility and adaptability are essential. Evening and weekend work may periodically berequired.

• Self-directed with excellent time management anddetailoriented.

• Adaptability based on changing needs of the organization.

• Knowledgeable ofsocial drivers of health community health and health literacy principles.

• Ability to navigate Epic or another Electronic Medical Record (EMR).

• Ability to navigate social care networks and platforms.

• Comfortable using MS Word and navigating Excel.

Physical Requirements and Working Conditions:

• This position requires travel therefore will be exposed to weather and road conditions.

• Operates all equipment necessary to perform the job.

• Work in a variety of environments; an office environment a community members home environment and/or hospital/school/community agency or settings.

• Exposure to a medical setting and household conditions as well as communicable diseases could occur.

• There is occasional lifting of 10 20 pounds necessary to complete a task.

PreferredJobRequirements:

Education:

• Bachelors degree preferred

• CHW certified (Community Health Worker)

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training

• Premium pay such as shift on call and more based on a teammates job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.

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