Regional Manager

Regional Manager – Infrastructure Maintenance

Location: Broward County, Florida

Division: Infrastructure Division

Employment Status: Exempt

Travel: Regular travel to project sites required

Position Overview

We are seeking an experienced Regional Manager to oversee infrastructure maintenance operations, project performance, and regional profitability in Broward County, Florida.

This senior leadership role is responsible for managing multiple projects, developing strong client relationships, maintaining safety and quality standards, and ensuring projects are completed on time and within budget. The Regional Manager will oversee project managers, field crews, and office personnel while supporting employee development, operational efficiency, and business growth.

The ideal candidate has a strong background in highway maintenance, construction, or civil engineering, along with proven leadership, financial management, and problem-solving skills. This individual should be comfortable balancing office responsibilities, field operations, and client meetings in a fast-paced environment.

Key Responsibilities

Regional Operations & Project Management

• Oversee daily operations and performance across multiple projects.
• Ensure projects meet contractual requirements, schedules, budgets, and quality standards.
• Review project scopes, maintenance specifications, work orders, and contract requirements.
• Develop production targets and monitor project accomplishments.
• Coordinate project startup, mobilization, and operational transitions.
• Identify opportunities to improve crew productivity, resource allocation, and overall efficiency.
• Conduct field reviews and quality assurance inspections to ensure work meets client expectations.

Financial Management & Budgeting

• Manage regional and project budgets, forecasts, and financial performance.
• Monitor revenue, expenses, budget variances, and project profitability.
• Review invoices, verify revenue, and negotiate financial adjustments as needed.
• Develop and manage change orders and supplemental agreements.
• Review subcontractor and material purchase orders to ensure alignment with approved budgets.
• Participate in monthly financial reviews with senior leadership.
• Prepare monthly and quarterly financial and operational reports.

Safety, Quality & Compliance

• Promote a strong safety culture across all projects and operations.
• Oversee driver safety programs and ensure compliance with safety policies.
• Review accidents and incidents, implement corrective actions, and monitor follow-through.
• Ensure field operations comply with contractual, regulatory, and safety requirements.
• Monitor project quality and address performance issues promptly.
• Ensure employees use required personal protective equipment and follow established safety procedures.

Leadership & Employee Development

• Lead, mentor, and support project managers, operations managers, engineers, field supervisors, and other team members.
• Balance staffing and resources across projects based on operational needs.
• Recruit, develop, retain, and recognize talented employees.
• Conduct performance reviews and support employee engagement initiatives.
• Coordinate training and mentoring programs for project and field management teams.
• Communicate policies, safety updates, promotions, and other employee-related information.
• Foster a professional, accountable, and collaborative work environment.

Client Relations & Business Development

• Build and maintain strong relationships with government clients and other stakeholders.
• Address escalated client concerns, project conflicts, and operational issues.
• Establish consistent communication standards and reporting processes.
• Coordinate client meetings and ensure timely delivery of reports and technical documentation.
• Identify regional business development opportunities and support project pursuits.
• Negotiate major subcontract agreements and resolve vendor or client issues professionally.

Equipment, Vendors & Work Planning

• Oversee fleet, equipment, facility, vendor, and subcontractor management.
• Determine equipment requirements and coordinate operational facility needs.
• Adjust work plans to address changing project requirements.
• Monitor maintenance contract performance and implement improvements as needed.
• Evaluate field production data to improve efficiency, safety, and project outcomes.
• Stay informed about infrastructure technology and industry best practices.

Qualifications & Experience

• Bachelor's degree or technical background in civil engineering, construction management, maintenance management, or a related field preferred.
• Minimum of 10 years of progressive highway maintenance, construction, or related infrastructure experience, with demonstrated leadership ability.
• Strong understanding of highway maintenance, surface transportation, construction operations, and roadway specifications.
• Experience managing project budgets, financial forecasts, revenue analysis, and contract profitability.
• Ability to interpret technical specifications, scopes of work, and commercial contract agreements.
• Proven experience leading field crews, project managers, and office personnel.
• Strong analytical, organizational, project management, and problem-solving skills.
• Excellent written and verbal communication, negotiation, and conflict-resolution skills.
• Strong employee relations and team development capabilities.
• Experience managing construction or highway maintenance equipment and fleets.
• Ability to use smartphones, software applications, and infrastructure-related technology.
• Commitment to exceptional customer service and client satisfaction.
• Ability to meet background screening, driving record, and drug-testing requirements.
• Bi-lingual in Spanish

Physical Requirements & Work Environment

This position combines office work, client meetings, and hands-on field oversight.

• Field operations: Approximately 40% of time working outdoors around highway and facility infrastructure.
• Project sites: Approximately 25% of time traveling between project locations throughout the region.
• Client offices: Approximately 10% of time attending meetings and coordinating with clients.
• Construction and maintenance offices: Approximately 10% of time working from project offices.
• Remote work: Approximately 15% of time performing duties remotely, including from a home office.

Physical requirements include:

• Working outdoors in varying weather conditions, including heat, cold, and rain.
• Walking on uneven terrain and working near active vehicle traffic during daytime or nighttime operations.
• Periodically lifting at least 50 pounds.
• Climbing and descending structures when necessary to perform job duties.
• Standing for extended periods while operating equipment.
• Wearing required personal protective equipment at all times on job sites.

Schedule & Availability

Operations run 24 hours a day, seven days a week. Work schedules may vary based on project demands, client requirements, location, and emergency conditions.

The Regional Manager must be flexible to support operational needs, including varying schedules, emergency response situations, and on-call assignments as required.

Performance Expectations

Success in this role will be evaluated across the following areas:

• Safety & Risk Management: Promoting safe work practices, regulatory compliance, and timely incident reporting.
• People & Leadership: Developing employees, maintaining positive employee relations, and leading with fairness and professionalism.
• Financial Performance: Controlling costs, managing resources, and maintaining project and regional profitability.
• Quality & Execution: Meeting project standards, resolving quality concerns, and delivering reliable results.
• Growth & Improvement: Building team capabilities, adapting to change, and identifying opportunities for continuous improvement.
• Technical Operations: Effectively managing work orders, maintenance activities, equipment, vendors, and subcontractors.
• Client Satisfaction: Maintaining strong communication, delivering accurate reports, and meeting contractual commitments.

Specific performance goals and key performance indicators will be established upon hire and used in performance evaluations.

Professional Expectations

The Regional Manager is expected to demonstrate professionalism, responsiveness, quality, honesty, and respect in all business relationships. This individual will help foster a positive workplace, maintain strong client relationships, and support the development and success of employees.

Important Position Information

This job description outlines the primary responsibilities and expectations of the Regional Manager position. Responsibilities may evolve based on business needs, and the employee may be asked to support additional duties as necessary.

The successful candidate must be able to work independently and collaboratively while maintaining high standards of safety, service, and operational performance.