Store Manager - Bench

Job Description

Job Description

Green Valley Marketplace, small independent grocery chain, is looking to add a Bench Store Manager to its Team!  We are a growing business and looking to train for future growth.  The right candidate will join the Team and work along side our current Store Managers to become acclimated to the Green Valley Team.

The Store Manager oversees daily operations, ensuring efficiency, profitability, and excellent customer service, including managing staff, inventory, and compliance with company policies and regulations.  The Manager will plan and lead the daily operations to increase store sales and profitability. Promotes and maintains the B. Green’s mission, values, and culture. Provides exceptional communication and service to internal and external customers.  

Essential Duties:

• Oversees the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Recruits, hires, and trains staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with policy.
• Develop and implement strategies to improve customer service and experience on an ongoing basis.
• Ensures consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests.
• Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
• Develops metrics, milestones, and goals for employees; ensures goals are met.
• Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions.
• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Develops and/or implements inventory control and security systems.
• Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
• Perform all other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

• Professionalism. Demonstrates a high standard of professionalism reflective of B. Green & Company, Inc. Mission Statement, Vision, and Values.  Builds credibility by being a role model to others. 
• Job Knowledge. Competent in required job skills and knowledge; Displays understanding of how job relates to others; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Uses resources effectively.
• Leadership.   Demonstrates leadership skills that are empowering, constructive and supportive. Actively embraces and promotes a diverse workforce. Hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs and builds effective teams. Able to create competitive and effective strategies and plans for existing operations and future growth; has broad knowledge and perspective
• Creativity - Must have ability to come up with new and unique ideas; easily makes connections among previously unrelated notions. Generates practical, sustainable, and creative options to solve problems and create business opportunities, while maximizing existing resources.
• Analytical . Must have exceptional analytical and research skills. 
• Customer Focus. Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets first-hand information and uses it for improvements in products and services; always acts with the customer in mind. 
• Communications. Demonstrates ability to clearly and succinctly communicate both verbally and in writing; can get messages across that have the desired effect.
• Decision Quality. Must be able to make good decisions based upon a mixture of analysis, wisdom, experience, and judgment. 
• Development of Direct Reports.  Must be able to provide challenging and stretching tasks and assignments; holds frequent development discussions with staff, constructs effective development plans and executes them. 
• Directing Others.  Must be able to establish clear directions; set stretching but obtainable objectives; and maintain two-way dialogue on work and while holding the employee accountable for results; able to bring out the best in people.
• Drives for Results.  Demonstrates an active desire to drive for results; steadfastly pushes self and others; consistent meets and/or exceeds goals. 
• Managerial Courage.  Must be able to say what needs to be said; provides current, direct, complete and “actionable” positive and corrective feedback to others in a timely manner; is not afraid to take negative action when necessary.
• Priority Setting. Spends time on what is important; zeroes in on what is critical and can quickly sense what will hinder or help accomplishing a goal; eliminates roadblocks; creates focus. 

Education and Experience:

• High school graduate or equivalent required; Bachelor’s preferred.
• Possess a minimum of 5 years of Retail Store Management, Grocery Store preferred.  
• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math, and basic computer functions.
• Ability to engage and lead Associates to achieve department goals.
• Must meet minimum age requirements to perform specific job functions, must be at least 18 years of age.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Excellent customer service, and leadership skills in order to work with a diverse population.
• Excellent relationship building skills.
• Prioritize each day according to fast-moving timelines, weekly deadlines, and agility in project scope. Excellent organizational skills and detail oriented.
• Demonstrated effective written, verbal and communication skills.
• Demonstrated accountability, sense of ownership, and urgency.  Demonstrated experience with a roll-up the sleeves and can-do attitude. 
• Must possess proficient Microsoft Excel skills, proficient in Office Suite (Outlook, Word, PowerPoint, etc.).

Physical Demands:  The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role will rely heavily upon the incumbents’ ability to communicate clearly and as such, the ability to speak, listen and comprehend information is critical.

The incumbent must have the ability to stand/walk for the duration of a scheduled shift.  The ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.  The ability to work in varying temperatures and environments. (Freezers, Coolers, Heat from Appliances).  The ability to stand and/or site for extended periods of time.  The ability to manipulate and the dexterity to type and use computers or other electronic equipment for extended periods of time.  The ability to walk, stand, climb a ladder, climb and descend stairs is required.  

Work Environment:  Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is based in a retail store. Noise level in the work environment is usually moderate to high.

Work Schedule:  Full time role equating to 45 hrs or more, on average. Hours may fluctuate based upon business needs. Must have ability to work a varied work schedule that changes, and a variety of shifts. 

B. Green & Company, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

The base compensation range targeted for this role annualized $65,000.00 - $90,000.00.   This salary range represents B. Green & Co, Inc.’s good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications exceeding the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the candidate selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.