Customer Service Facility Attendant

Job Description

Job Description

Join us at SpinXpress, where we’re redefining the customer service experience in our industry.

As a Customer Service Facility Attendant, you’ll be at the heart of our mission to provide a fun, clean, and safe environment for our guests. Every day is an opportunity to make a difference in the lives of our customers by delivering exceptional service and maintaining our high standards.

You'll start with a supportive team, gain hands-on experience with our state-of-the-art machines, and have the chance to grow into roles like Spin Ambassador. Our dynamic culture is built on collaboration, growth, and a commitment to positive social impact.

We offer flexible scheduling to fit your life, whether you prefer morning, evening, night, or weekend shifts. Begin your journey with paid training at $10 per hour, and after six weeks, enjoy competitive pay ranging from $10 to $12 per hour, plus commissions and bonuses.

SpinXpress is not just a job; it’s a community where you can thrive with mentorship from industry leaders and access to career advancement pathways.

Join our team-oriented environment and be part of a company that values innovation, flexibility, and collaboration. Let's make laundry day better together.

Compensation:

$10 - $12 hourly

Responsibilities:

Customer Service / Teamwork / Community Satisfaction / Career Growth

• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility

• Be a part of changing the way people think about laundry

• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience

• Greet, help, and thank our customers

• Respond with urgency to customer inquiries, product and service questions, along with any customer issues

• Maintain a great visual presentation of our merchandise 

• Educate and share our services, products, and promotions - sharing value for our customers

• Follow our company policies and procedures

• Comply with our uniform dress code

• Prioritize both Customer and Associate Safety 

• Report in a timely manner all equipment, machines, and building maintenance opportunities 

• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities

• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications:

• Experience in providing exceptional customer service in a fast-paced environment

• Ability to maintain a clean, organized, and welcoming facility

• Proven track record of building strong relationships with customers and community members

• Ability to respond promptly and effectively to customer inquiries and issues

• Experience in maintaining visual presentation standards for merchandise

• Ability to educate customers on products, services, and promotions

• Familiarity with following company policies and procedures, including dress code compliance, is a plus

• Ability to be at work on time when scheduled

About Company

Here at SpinXpress, our  Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !