Customer Service Facility Attendant

Job Description

Job Description

Join us at SpinXpress, where we’re redefining the customer service experience in our industry.

As a Customer Service Facility Attendant, you’ll be at the heart of our mission to provide a fun, clean, and safe environment for our guests. Every day is an opportunity to make a difference in the lives of our customers by delivering exceptional service and maintaining our high standards.

You'll start with a supportive team, gain hands-on experience with our state-of-the-art machines, and have the chance to grow into roles like Spin Ambassador. Our dynamic culture is built on collaboration, growth, and a commitment to positive social impact.

SpinXpress is not just a job; it’s a community where you can thrive with mentorship from industry leaders and access to career advancement pathways.

Join our team-oriented environment and be part of a company that values innovation, flexibility, and collaboration. Let's make laundry day better together.

$10 - $12 hourly

Customer Service / Teamwork / Community Satisfaction / Career Growth

• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise 
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety 
• Report in a timely manner all equipment, machines, and building maintenance opportunities 
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

• Experience in providing exceptional customer service in a fast-paced environment
• Ability to maintain a clean, organized, and welcoming facility
• Proven track record of building strong relationships with customers and community members
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience in maintaining visual presentation standards for merchandise
• Ability to educate customers on products, services, and promotions
• Familiarity with following company policies and procedures, including dress code compliance, is a plus
• Ability to be at work on time when scheduled

Here at SpinXpress, our  Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !