Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Strategic Customer Success Manager (AI-Driven Platform)

salesforce.com, inc.

Salesforce is seeking a Customer Success Manager (CSM) to ensure high-value customers with Signature Success Plan achieve strong ROI from our platform. You will act as a trusted advisor, align technical and business priorities, and manage both business and technical stakeholders. The role emphasizes federal and public sector experience, a minimum of 3+ years in customer success, and in-office presence at least three days per week. #J-18808-Ljbffr salesforce.com, inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Strategic Customer Success Manager (AI-Driven Platform) in Mc Lean, VA vacancy
  • $123.1k - $186.3k

     ...SalesforceSalesforce is the #1 AI CRM, where humans...  ...agents drive customer success together. Here,...  ...Customer Success Manager (CSM) for...  ...investment with our platform. This role...  ...concerns, the CSM strategically aligns solutions...  ...sends and event-driven messaging — sufficient... 
    Platform
    Full time
    Work at office
    Flexible hours
    3 days per week

    Salesforce

    McLean, VA
    1 day ago
  • Salesforce is seeking a Customer Success Manager to drive strategic value for Signature customers, aligning multiple products and teams to maximize ROI. The role emphasizes governance, risk mitigation, and executive stakeholder engagement in a federal civil/industry context... 
    Suggested

    100 Salesforce, Inc.

    Mc Lean, VA
    3 days ago
  • Avalore.ai is seeking a Management Analyst to analyze War Data Platform (WDP) program operations, processes, resources, and performance to support effective program management and strategic decision-making. You will develop reports, metrics, forecasts, presentations, and... 
    Platform

    Avalore.ai

    Arlington, VA
    23 hours ago
  • Salesforce seeks an experienced Customer Success Manager (CSM) to ensure premium outcomes for Signature Success Plan customers....  ...act as an extension of the customer’s team, guiding strategic initiatives, driving platform adoption, and aligning business value with... 
    Platform
    Work at office
    Flexible hours
    3 days per week

    100 Salesforce, Inc.

    Mc Lean, VA
    4 days ago
  • $155k - $185k

    Customer Success Manager - AI Platform - TS/SCI clearance with CI Poly Posted 1 day ago. Be among the first 25 applicants. Get AI-powered advice on...  ...measurable outcomes from our AI‑powered platforms through strategic guidance, technical coordination, and relationship... 
    Platform
    Full time
    Temporary work
    Immediate start

    PGTEK

    Mc Lean, VA
    23 hours ago
  • $78.8k - $131.3k

     ...the Role: We’re looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation. In this role, you’ll...  ...Gainsight, Churnzero, or other relevant platforms Bonus: Background in... 
    Platform
    Full time
    Temporary work
    Local area
    Immediate start
    Flexible hours

    RELX

    Washington DC
    2 days ago
  • Customer Success & Solutions Director (Enterprise) Location:...  ...with a high-growth, data-driven technology company...  ...global enterprises. Their platform enables organizations...  ...professional to lead strategic enterprise engagements...  ...platforms, automation, and AI-driven workflows into... 
    Platform
    Remote work
    Visa sponsorship

    10xTalents

    Washington DC
    1 day ago
  •  ...Partner Technical Success organization to elevate...  ...capability, customer satisfaction, and...  ...leadership role where your strategic direction and...  ...to Appian's AI tooling for partners...  ...direct experience managing and scaling high-performing...  ...Architecture, platform infrastructure,... 
    Platform
    Work experience placement
    Worldwide

    appian

    Mc Lean, VA
    2 days ago
  • $90k - $110k

     ...is the leader in managed security, with a track...  ...and the customers they serve. This is...  ...Senior Customer Success Manager is responsible...  ...with Kastle's most strategic and highest-value...  ...Our success is driven by the combination...  ...Looker, or similar platforms to drive client recommendations... 
    Platform
    Immediate start

    Kastle Systems

    Falls Church, VA
    1 day ago
  •  ...seeking a Director of Product Management in McLean, VA to...  ...operational processes and deliver customer‑centric digital products....  ...experimentation and data‑driven discovery. The role...  ...leadership, strategic upskilling, and integrating AI-enabled discovery to scale... 
    Platform

    Jobleads-US

    McLean, VA
    2 days ago
  • Salesforce is seeking a Customer Success Manager in the United States to drive strategic outcomes for our most complex Signature customers. You will partner with customer executives to improve adoption, health, and value realization from Salesforce investments, ensuring... 
    Work at office
    Flexible hours

    salesforce.com, inc.

    Mc Lean, VA
    2 days ago
  • $203k - $254k

     ...build an intelligent platform that empowers companies to thrive in an AI-first world by giving...  ...opportunityAs a Senior Technical Success Manager (TSM) at New Relic,...  ...care of and grow our customer base in a meaningful...  ...nurture New Relic’s strategic direction and vision,... 
    Platform
    Contract work
    Work at office
    Remote work
    Flexible hours

    New Relic

    Arlington, VA
    4 days ago
  • $80k - $140k

    The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business...  ...across teams in a fast-paced, deadline-driven environmentPreferred qualification -... 
    Temporary work
    Flexible hours

    Amazon

    Arlington, VA
    4 days ago
  • The Customer Success Manager is a strategic and experienced individual contributor responsible...  ...Account Leadership ROI-Driven Engagement: Determine when...  ...ROI Segmentation (Human vs. AI): Determining which...  ...in Customer Success, SaaS platform use, or related strategic... 
    Platform
    Work at office
    Flexible hours
    3 days per week

    Leadout Capital

    Mc Lean, VA
    1 day ago
  • $123.1k - $186.3k

    Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive...  ...Success Manager (CSM) is a versatile...  ...investment with our platform. This role...  ..., aligning them strategically with customer priorities...  ...: Use AI-driven sentiment and intent... 
    Platform
    Work at office
    Flexible hours
    3 days per week

    Salesforce, Inc.

    Mc Lean, VA
    3 days ago
  • $123.1k - $186.3k

     ...efforts. Job Category Customer Success Job Details...  ...is the #1 AI CRM, where humans...  ...Customer Success Manager (CSM) is a versatile...  ...investment with our platform. This role functions...  ..., aligning them strategically with customer...  ...Monitoring: Using AI-driven sentiment and... 
    Platform
    Work at office
    Flexible hours
    3 days per week

    salesforce.com, inc.

    Mc Lean, VA
    1 day ago
  • $200k - $400k

     ...benefitsIndustry: Enterprise AI-native products...  ...own terms. Our AI platform and Pods delivery...  .... Vertical driven target list - nation...  ...Relationship & Strategic AdvisoryOwn the relationship...  ...and delivery managers to shape technical...  ...their needs, and customize visionary talent... 
    Platform
    Interim role
    Remote work
    Worldwide

    Acara Solutions

    Fairfax, VA
    4 days ago
  • $147.3k - $199.3k

    AWS Applied AI Solutions (AAIS) is building...  .... We start with customers who embrace the...  ...Operations (ESSO) team for Strategic Industries (SI) is...  ...Operations Manager, you will be the...  ...employee experience.The successful individual will...  ...adopted cloud platform. We pioneered cloud... 
    Platform
    Worldwide
    Flexible hours

    AmazonWebServices

    Arlington, VA
    4 days ago
  • $170k - $195k

     ...Our Nebula and RelOne platforms deliver SaaS-based...  ...technology underpinned by managed services and...  ...KLDiscovery is seeking a Strategic Account Executive to...  ...review services. The successful candidate is a proven...  ...value-based, insight-driven customer conversations. Proficiency... 
    Platform
    Contract work
    Work at office
    Remote work
    Worldwide

    KLDiscovery

    McLean, VA
    23 hours ago
  • $78k - $150k

     ...90 countries. Our customers, from industry giants...  ...on the Nintex Platform to accelerate their...  ...transformation journeys by managing, automating, and...  ..., and enthusiasm. Driven by passion and...  ...Senior Customer Success Manager (Sr CSM)...  ...adoption for complex or strategic customers Deliver... 
    Platform
    Work at office
    Remote work
    Work from home

    Nintex

    Washington DC
    4 days ago
  • $180.2k - $281.6k

     ...ServiceNow is the AI control tower for...  ...ServiceNow AI platform brings together any...  ...offerings, the Principal Customer Success Executive (PCSE)...  ...the long-term strategic value of...  ...ServiceNow teams managing complex, multi-workstream...  ..., analyzing AI-driven insights, or... 
    Platform
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Vienna, VA
    4 days ago
  • $123.1k - $186.3k

     ...SalesforceSalesforce is the #1 AI CRM, where humans...  ...agents drive customer success together. Here,...  ...Customer Success Manager (CSM) is a...  ...with our platform. This role functions...  ...concerns, aligning them strategically with customer...  ...Monitoring: Using AI-driven sentiment and... 
    Platform
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Salesforce

    Washington DC
    1 day ago
  •  ...Digital Workplace platform that connects...  ...the power of AI and shape the future...  ...are key to the success of our products...  ...around 645,000 customers across all...  ...accounts: the strategic relationship, the...  ...enterprise account management, renewals, or...  ..., values-driven culture makes us... 
    Platform
    Temporary work
    Casual work
    Remote work
    Worldwide

    TeamViewer

    Arlington, VA
    5 days ago
  •  ...About the Team Appian Customer Success is obsessed with...  ...impact. Our Customer Success Management team acts as the primary...  ...maximize the value of our AI-Powered Process Automation platform. The Opportunity...  ...will serve as a premier strategic advisor to elite organizations... 
    Platform
    Work experience placement
    Local area
    Flexible hours

    Appian Corporation

    McLean, VA
    3 days ago
  • $147.9k - $200.1k

     ...industry expert and strategic advisor with...  ...similarly advanced customers with complex AI, model-building,...  ...AWS as the platform of choice for next...  ...closely with Account Managers across all...  ...nonprofit scaling AI-driven modeling on GPU...  ...from the most successful startups to... 
    Platform
    Work experience placement
    Local area
    Flexible hours
    Day shift

    AmazonWebServices

    Arlington, VA
    2 days ago
  • $43k - $64k

     ...Customer Success Manager What We’re Looking For: Begin your career...  ...We're searching for driven individuals to join...  ...effectively. Provide strategic guidance and support...  ...things happen. Our platform empowers our 27,000 customers...  ...media, social, and AI signals into... 
    Platform
    Work at office
    Local area
    Flexible hours
    3 days per week

    Meltwater Social (formerly Sysomos)

    Washington DC
    4 days ago
  •  ...building the data platform for onboard...  ...seeking a mission-driven Air Force Strategic Account Executive...  ...opportunities from early customer engagement...  ...officials, program managers, operational users...  ...Air Force. What Success Looks Like Develop...  ...data analytics, AI, or mission systems... 
    Platform
    Contract work
    For contractors

    Shift5

    Arlington, VA
    13 hours ago
  • Capital One in McLean, VA seeks a Sr Manager, Process Manager for GPN to lead centralized technical documentation, AI-enabled modernization, and a strategic roadmap aligning with Network Product & Platforms goals. You will partner with product teams, drive documentation... 
    Platform

    Capital One

    Mc Lean, VA
    1 day ago
  • A consulting organization is seeking a Customer Success Manager for their AI Platform in McLean, VA. The role involves building customer relationships, addressing technical challenges, and managing customer success strategies in a classified environment. Candidates must... 
    Platform

    PGTEK

    Mc Lean, VA
    23 hours ago
  •  ...One Shopping is seeking a Product Manager who can leverage data and AI to shape product initiatives....  ...lead multiple teams to design data platform features for internal users, and...  ...role emphasizes KPI ownership, customer focus, and strategic storytelling to senior leaders,... 
    Platform
    Remote job

    Capital One

    Mc Lean, VA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Strategic Customer Success Manager (AI-Driven Platform). Be the first to apply!