Computer/Laptop Repair Technician

Job Title

Performs tasks associated with the testing, diagnosing, repair, and/or refurbishment of mobility products (Toughbooks & Toughpads). This includes disassembling (taking apart) and reassembling components after repairing or replacing parts.

Responsibilities

Essential Job Functions:

• Test, troubleshoot, and diagnose computer hardware failures
• Replace, adjust and/or repair faulty components
• Conduct testing and troubleshooting functions with the assistance of information in the form of written or verbal descriptions/diagrams
• Perform data input of required material
• Perform quality inspections for all completed processes
• Read and interpret schematic diagrams and technical manuals
• Research and order parts required for individual repairs
• Provide feedback to supervisors of any observed trends or unusual failure conditions
• Miscellaneous daily tasks including quality control support and/or clean-up activities

Requirements

Experience in computer troubleshooting and repair, down to the subassembly level, including but not limited to the removal and replacement of hard drives, memory, modems, motherboards, etc. Working knowledge of Windows. Possess good organizational, decision-making, and logical troubleshooting skills. Effective written & oral communication skills. Detail-oriented. Ability to learn new applications and programs. Must be able to lift 12 pounds to a height of 5 feet. Ability to work independently as well as in a team environment. A+ Certification a plus.

Benefits & Perks

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health. Health Benefits Medical, dental, and vision. Voluntary Benefits Life, accident, critical illness, disability, and pet insurance. Panasonic Retirement Savings & Investment Plan (PRSIP) 401(k) plan with company matching contributions. Paid Time-Off Benefits PTO, holidays, and volunteering (company sponsored events) Health Management and Wellbeing Programs EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service.

Company Commitment

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer. The wage range of $15.00 - $17.00 is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

REQ-154939