Retail Sales Associate / Customer Service

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Become a part of our team as a Wellness Membership Advisor. Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Brand Promise: To better the lives of everyone we touch. Responsibilities and Duties Create an exceptional massage experience for all clients every time they enter the studio. Inform clients about the benefits of the Elements Wellness Program, a no‑hassle membership plan. Follow our proven sales process to enroll clients into the Elements Wellness Program. Serve as the first and final face of hospitality, whether on the phone or in the studio. Ensure client appointment paperwork and payment processes are brief, painless, and accurate. Work with Managers and Massage Therapists to create an environment where clients are the center of the world. Qualifications and Skills Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate loves talking, but more important, loves listening to all new, established, and prospective clients. The right candidate can turn every incident of client criticism into a story of great customer service. Experience Prior retail sales experience preferred; selling memberships or services in‑person to potential clients. Customer service experience in a spa‑like or similar environment preferred; distinguishing value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments processed with easy‑to‑learn computer programs. Driven to create the best work environment for employees and the best experiences for clients. Schedule Flexibility Prospective hire must be willing to have schedule flexibility to work mornings, evenings, and weekends. #J-18808-Ljbffr