Gallery Director

Project DirectorJoin our team as a Project Director and support the Library of Congress by leading a multi-year program of researcher experience assessment and engagement. You will oversee survey design, data collection, and stakeholder analysis across the Library's Capitol Hill campus, ensuring the program delivers actionable insights that shape how millions of researchers and the public interact with the nation's largest library.FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.Position is contingent upon contract awardWork Schedule and Location:Hybrid: This full-time hybrid position will work Monday through Friday, 9am to 5pm with regular onsite presence at the Library of Congress's Capital Hill campus in Washington, DC for meetings, presentations, and training sessions.ResponsibilitiesServe as the single point of accountability for a multi-year researcher engagement and assessment program at a major federal research institutionLead the design and implementation of qualitative and quantitative research methodologies to evaluate researcher behaviors, perceptions, and experience — both onsite and onlineDirect process development, policy/procedure analysis, and risk management activities related to research services deliveryOversee statistical analysis and reporting, translating findings into clear recommendations for institutional leadershipManage relationships with the client's Contracting Officer's Representative (COR) and program stakeholders, including regular status meetings and documentation of key decisionsLead delivery of written reports (preliminary findings, final report, implementation plan) and executive-level presentationsCoordinate project planning, scheduling, and quality control across all research workstreamsSupervise and direct a project team, including managing an Alternate Project Director and supporting staffQualificationsRequired:Minimum of three (3) years of demonstrated experience developing and leading survey activity in support of research libraries or cultural institutionsDemonstrated experience participating in overseeing evaluation design, data collection, statistical analysis, and reportingAbility to manage a team and oversee program requirements and staffDesired:Advanced degree (e.g., MLIS, MPA, or related field) in library science, research methods, public administration, or a related disciplinePrior experience conducting researcher/patron experience assessment specifically within a library, archive, or museum settingExperience presenting findings and recommendations to executive-level government leadershipFamiliarity with federal quality/deliverable standards and COR-based contract oversightWhy Join Our TeamAt FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:Health InsuranceDental InsuranceVision InsuranceLong-term and Short-term Disability InsuranceLife Insurance401(k) PlanHoliday PayPaid Time OffFWI is an Equal Opportunity Employer, including disability/vets.Pay RangeNegotiable