Assistant Director of Food and Beverage Operations - New York Botanical Gardens

Assistant Director of Operations

Cultivate exceptional guest experiences while helping lead one of New York City's most iconic destinations. As the Assistant Director of Operations, you will partner with operational leadership to deliver outstanding hospitality, food and beverage service, and event execution throughout the New York Botanical Garden. You will oversee daily operations, support department managers, ensure operational excellence, and foster an inclusive environment that prioritizes guest satisfaction, financial stewardship, and team member development.

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Three or more years of progressive hospitality, food service, or venue operations leadership experience.

Experience managing large-scale events, premium hospitality, or cultural attractions preferred.

Proficiency with Microsoft Office Suite and business reporting systems.

Knowledge of food safety, sanitation, and regulatory compliance.

ServSafe Manager Certification preferred or ability to obtain upon hire.

Experience with labor scheduling, budgeting, and financial reporting.

Key Responsibilities

Support daily food and beverage and hospitality operations across assigned departments.

Monitor operational performance to ensure exceptional guest experiences.

Partner with department leaders to achieve financial and operational goals.

Maintain compliance with food safety, sanitation, and workplace safety standards.

Coach and develop frontline managers and supervisors.

Analyze operational reports and implement process improvements.

Assist with planning and executing special events, seasonal programming, and private functions.

Collaborate with culinary, concessions, retail, catering, and guest experience teams.

Support inventory control, labor management, and cost containment initiatives.

Uphold Levy's hospitality standards and organizational values.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.