Front Office Assistant

Front Office Assistant

Dental Solutions of Columbus is seeking a friendly, organized, and patient-focused Front Office Assistant to join our growing team. This full-time position is ideal for someone who enjoys making a positive first impression, delivering exceptional customer service, and helping patients feel welcome from the moment they walk through our doors.

Whether you're an experienced dental professional or a recent graduate looking to begin your career in healthcare administration, we'd love to hear from you!

What You'll Do

As the first point of contact for our patients, you'll play a key role in ensuring a smooth and positive patient experience by:

• Greeting and checking in patients with a warm, professional attitude
• Answering incoming phone calls and assisting patients with scheduling questions
• Managing patient appointments and maintaining accurate records
• Verifying patient information and insurance details
• Assisting with administrative and front office duties as needed
• Coordinating patient communications and appointment flow
• Providing outstanding customer service while supporting the clinical team

Qualifications

Preferred Experience

• Front office, administrative, or customer service experience
• Experience in a dental office is a plus
• Knowledge of dental insurance and Medicaid is highly recommended
• Experience with CareStack practice management software is preferred

Skills & Attributes

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Positive attitude and professional demeanor
• Passion for providing exceptional patient care
• Ability to thrive in a fast-paced environment

Benefits & Perks

• Medical, dental, vision, and life insurance
• Up to 6 weeks of paid vacation
• Paid holidays
• 401(k) options
• Supportive and collaborative team environment
• Opportunity to grow your career in the dental field

If you are a motivated individual who enjoys helping others and creating great patient experiences, we encourage you to apply to join the Dental Solutions of Columbus team.

Apply today!