Receptionist

Receptionist Position at Willits Veterinary Hospital

Willits Veterinary Hospital - Basalt is a place where you can truly connect with your calling, providing exceptional small animal medical care to a deeply committed community. We are proud to hold AAHA accreditation, a designation reflecting our steadfast commitment to the highest standards of veterinary excellence and patient care. This dedication is recognized by our clients, who consistently award us an outstanding Google rating of 4.8 stars, showcasing the trust we have built within Basalt, CO. When you join our practice, you become part of a collaborative environment where supporting your professional growth is our highest priority. As a valued teammate at Willits Veterinary Hospital, you will benefit from being part of a supportive network that is dedicated to your long-term success. We focus on fostering a culture of continuous learning, providing the stability and resources you need to do your best work every day. We ensure all teammates have access to programs designed to help you achieve your specific career goals, whether that involves pursuing leadership opportunities or advancing your credentialed technician skills. We believe that when you grow, the entire hospital succeeds. Our commitment to AAHA standards means you are practicing high-quality small animal medicine, supported by advanced protocols and a dedication to superior patient outcomes. You will find that our practice emphasizes diagnostic rigor and thorough medical planning in every case. Furthermore, our practice network ensures that veterinarians and technical teammates have ready access to internal specialty consultations, guaranteeing that you always have the expertise available to provide the most comprehensive care possible for complex medical cases. Located in the heart of the beautiful Roaring Fork Valley, Basalt, CO, offers you an incredible quality of life outside of the hospital. Known for its picturesque mountain views, excellent dining, and vibrant local arts scene, Basalt provides a perfect blend of small-town charm and accessibility to world-class outdoor recreation, including skiing and hiking. If you are seeking a community where your personal well-being is prioritized alongside your professional growth, you will find Basalt an exceptional place to call home.

This position will be posted a minimum of three days. Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $20-$25 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.