Personal Banker I

Make banking a Fifth Third better? We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Personal Banker I Overview The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. The banker will process teller transactions, work with platform staff, and provide consultative sales and service to address customers' financial needs across the lifecycle. Responsibilities Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach efforts in person, over the phone, or other channels. Use a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice. Maintain working knowledge of products, services, and processes offered. Work collaboratively with internal partners to ensure customers' needs met and all problems resolved. Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs. Provide customer support needed reinforcing the value of current and new technology. Process teller transactions and adhere to balancing guidelines. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Other duties as assigned. Qualifications High School Diploma/GED and 6 months customer service experience, or college degree, or equivalent military experience. Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships. Ability to professionally represent Fifth Third Bank in verbal and written communication. Exhibits business acumen. Demonstrated ability in making sound decisions. This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extending viewing of computer screens. Pay & Compensation Total Base Pay Range: $43,680.00 – $69,900.00 USD annually. The role is eligible to participate in an incentive compensation plan based on company, line of business and individual performance. Location Walnut Creek, California 94596 Equal Employment Opportunity Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third Bank, N.A.