DEPARTMENT ASSISTANT (Entry - Experienced) - Beach Parking Enforcement

Non-Permanent, Part-Time PositionThe current vacancy is in the Community and Library Services Department - Beach Operations - Parking & Camping Division. The ideal candidate possesses effective communication and cooperative interpersonal skills, excellent customer service skills, is physically fit enough to stand or walk for the entirety of a shift, and has the ability to work well in a busy environment where attention to detail is important. The incumbent may work shifts as early as 5:00 AM and as late as 12:30 AM.Note: This recruitment will close when the hiring manager determines that enough qualified applications have been received. Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.Examples of Essential DutiesEnforces meter and off-street parking lot parking regulations as outlined in the Huntington Beach Municipal Code (HBMC) and California Vehicle Code (CVC)Provides enforcement services to coastal Huntington Beach in the off-street parking facilities and the on-street paid parking areas (meters) on a rotational basisIssues citations using a Citation Writer and cellular phone to vehicles not adhering to meter and off-street parking lot parking regulations in addition to other parking violations within the coastal downtown area as outlined in the HBMC and CVCAnswers questions from the public and performs some light maintenanceGuides the public on use of paid parking equipmentWorks closely with Parking & Camping administrators to resolve permitting issuesCommunicates maintenance issues to appropriate divisionAssists with parking lot and lane closures during busy times and special eventsMaintains daily records of activities, including number of citations issuedReports to work as scheduled; maintains a regular and consistent attendance recordPerforms related duties as assignedMinimum QualificationsAny combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of: Modern office procedures, methods and equipment including the use of computers and supporting software applications English usage, spelling, grammar, and punctuation Methods and techniques of public relations and customer service Safe and efficient work practices as they relate to parking enforcement. Laws governing vehicular parking, including California Vehicle Code, City Municipal Code and Department manuals Traffic safety practicesAbility to: Learn, understand, interpret, and apply applicable codes, regulations, policies, technical processes, and procedures, including vehicle code and parking ordinances Read and interpret maps and other pertinent documentation Assess situations while remaining calm and using sound judgement Learn and apply terminology and procedures used in parking enforcement Use of a Citation Writer and cellular phone Communicate effectively with employees, the general public and outside authorities Work weekends, and holidays as scheduled Work as early as 5:00 a.m. and as late as 12:30 a.m. Provide quality customer service Walk and stand for extended periods of time Operate a vehicle in a safe manner to travel within various locations of the CityAt least 18 years of age or olderMust be available to work weekends and holidays, early mornings, late nights, and various weekly shiftsHigh school diploma or equivalent certificateOne (1) year of experience performing public contact or customer service work. Experience with enforcement related duties is desirableLicenses/Certifications: Must possess a valid California driver's license at time of appointment and throughout employment. SPECIAL CONDITIONS Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster.APPLICATION AND SELECTION PROCEDURE:An online job application must be filled out in its entiretyApplications will be closely reviewed for relevant experience, education and trainingApplicants best meeting the City's needs will be invited to a department interviewUpon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed with acceptable results.Will be required to provide your current Driver License Record, obtained from the Department of Motor Vehicles, to Human Resources prior to completing other pre-placement processes.Other background reports may also be conducted depending on the position.Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.Supplemental InformationA major portion of the job duties will be performed outdoors and there is full exposure to various weather conditions, including inclement weather. Incumbents regularly and frequently stand, walk, climb, stoop, crouch, twist, bend, push, pull, reach, grasp, and lift. Requires ability to drive a motor vehicle and entering and exiting vehicle several times a day. May require moving tools and equipment weighing 25 pounds or less. May require ascending and descending ladders/scaffolding and stairs.BenefitsThe SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. CREDIT UNION membership is available to all City employees and provides access to low interest loans. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.