Human Resources Manager

Human Resources ManagerThe Human Resources Manager (HRM) serves as the primary, onsite resource for Marriott Vacation Club San Francisco. The role is responsible for supporting all phases of the employment lifecycle, by leveraging a combination of onsite, corporate and third-party resources to accomplish daily tasks. The HRM serves as a key member of the onsite leadership team, building trust and rapport necessary to influence decisions without formal authority.The role will report directly to the Area Director of Human Resources and is responsible for providing strategic support to associates and leaders in functional areas, including Associate Relations, Labor Relations, Compliance, Leaves of Absence and Onboarding. Work on special projects may also be required, on an as needed basis.Job RequirementsWork Schedules— Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidaysEducation, Certification, or Licenses Preferred – Bachelor's degree in Human Resources, Business Administration, Hospitality or similar discipline or equivalent experience requiredExperience – 1 – 3 years progressive experience in an HR Specialist or Generalist role required. Experience working in a union environment preferred.Competencies – Personal Attributes:Strong written and verbal communication skillsProficiency with Microsoft Office products, including Word, Excel and PowerPointProven ability to function as a team player who also works with a high degree of independenceExperience collecting, analyzing and disseminating data to inform decision-making processAbility to prepare written reports, correspondence, and presentations to site leaders as requiredEssential FunctionsStrategic Human ResourcesProvides liaison and consulting services to all levels of management and associates, interpreting and defining CBA and/or company-specific policies and procedures to ensure/enforce complianceDevelops, plans, and carries out all local policies and procedures relating to all phases of Human ResourcesAnalyzes and reviews statistical data and reports to identify and determine causes of turnover and retention within the workforce, and develops recommendations/improvements to management, as well as improvements to employment policies, processes, and practicesAssists site leadership in the planned development and reinforcement of organizational strategies, structure, and processesWorks with site management to identify current and future opportunities and strengths within the workforceCollaborates with all levels of leadership to build trust and rapport and exert influence without formal authorityAssociate RelationsConducts investigations and recommends follow up, escalating critical issues, supporting leaders on navigating policy and progressive disciplinary action provisions of the Collective Bargaining Agreement (CBA) and Associate HandbookSupports property-level efforts to maintain an engaging and inclusive environment through driving participation in monthly engagement and community eventsMaintains confidentiality of sensitive information and demonstrates a high degree of integrity when navigating challenging situationsLabor RelationsServes as company point of contact for all union mattersRepresents company at grievance and mediation hearingsPartners with third-party providers to oversee submission of monthly benefit and dues paymentsPartners with Department Heads to maintain accurate seniority lists and manage update and posting processComplianceMaintains up to date awareness of laws and employment guidelines at the city and county levelPartners with COEs to ensure all resources (Associate Handbook, Pre and Post Hire Paperwork, On-Site Postings, HRIS Configuration, wage scales, benefit rates, etc.) are updated and available for distributionConducts routine self-audits of internal processes and procedures in preparation for annual HR audit; works with leaders to identify areas of opportunity and create action plans to addressLeaves of AbsencePartners with COE to ensure all LOA requests comply with company, city and/or CBA-specific guidelinesDirects associates to resources necessary to submit requests for leaveWorks with leaders on tracking leaves, collecting return to work documentation and navigating processOn BoardingFacilitates New Hire Orientation, highlighting site-specific benefits and programsSupports region New Manager Orientation facilitation, as neededPartners with union on communicating available benefits and resources to new associatesWorker's CompensationPartners with onsite Safety & Security Manager and Department Heads to investigate work-related injuries, evaluate requests for accommodation (when appropriate) and track follow-upServes as member of safety committee, actively promotes a culture of safetyWork EnvironmentWork Area Expectations:Frequently Asked to Perform the FollowingLift/Carry/Push/Pull Items that Weigh up to 10 lbs. without assistanceUse of Computer, telephone, and other office equipmentStandWalkSitWork a schedule that includes specific shifts and hoursOccasionally Asked to Perform the FollowingExposure to high levels of noiseClimb StairsBendStoopCrouchReachGraspCompensation Range - $100,000 - $ 110,000 Relocation assistance availablePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.