YouthLine Bilingual Outreach Coordinator

Job Description

Job Description

Lines for Life Job Description

Position Title: YouthLine Bilingual Outreach Coordinator
Status: Full-Time/Non-Exempt
Reports To: YouthLine Outreach and Communications Manager
Compensation: The starting salary for this position is $25.50 per hour, plus a 2% differential for living and working from Oregon and a $1/hr. bilingual differential for speaking Spanish. Please see below for more details on the compensation package. This role is eligible for insurance benefits, a matching 401k retirement plan, professional development funds, and a free fitbit. Work site to work site mileage reimbursement.

Location: Portland OR. This position requires a hybrid schedule, which includes working in-person at the Lines for Life headquarters in Portland, OR, typically Tuesday through Thursday when not doing offsite outreach. This position requires the ability to regularly travel throughout the state of Oregon to lead outreach events in schools and communities as well as meet with community partners.

About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help.

About YouthLine: YouthLine is a free peer-to-peer help, support, and crisis line for youth ages 10-24. For over 25 years, the YouthLine has helped support the mental wellness of young people, prevent youth suicide, and change culture around mental wellbeing through teen-to-teen mental health support. Teen and young adult volunteers and interns receive extensive training to serve as peer counselors for other youth and are supervised by educated clinicians with extensive crisis experience. The peer experience is critical: youth best understand the experience of their peers because they are living the same experience, uniquely situating them to provide meaningful, impactful support for youth in crisis.

YouthLine Bilingual Outreach Coordinator Position Overview: Lines for Life is looking to hire someone who is energetic, empathetic, and motivated by presenting mental health education and awareness to youth in English and in Spanish. This position will schedule, coordinate, and conduct classroom education, community outreach, and special events; coach, mentor, and assist YouthLine volunteers and interns with their involvement in outreach; and manage YouthLine social media platforms and digital outreach in collaboration with the Youth Line Outreach team. The Bilingual Outreach Coordinator will help expand access to YouthLine and other mental health resources for Latine youth and youth who speak Spanish in Oregon and will network with schools, community organizations, and key partners to increase options for youth across the state.

YouthLine Bilingual Outreach Coordinator Responsibilities:

• Demonstrate the culture of Lines for Life by modeling behavior that supports the organization’s goals and philosophies.
• Communicate with school-based contacts to schedule and coordinate all logistics for classroom outreach.
• Establish new relationships with schools to provide YouthLine outreach where it has not previously occurred.
• Deliver presentations in Oregon middle and high schools to educate students and raise awareness about youth mental health, suicide, self injury, depression, and other sensitive subject matters.
• Deliver YouthLine mental health lessons in Spanish to youth through schools, partner organizations, and community events.
• Collaborate with YouthLine Deputy Director of Youth Development, Training, and Quality Assurance to enhance YouthLine mental health lessons for Latine youth and youth who speak Spanish.
• Identify and organize outreach activities to increase awareness of YouthLine among Latine communities and people who speak Spanish across the state.
• Establish new relationships with partner organizations, community leaders, and school leaders to promote mental wellness for Latine youth and youth who speak Spanish.
• Support the implementation of the YouthLine social media strategy established by YouthLine Outreach & Communications Manager.
• Develop Spanish language content for YouthLine social media sites.
• Collaborate with the Manager and the Outreach Coordinator to manage YouthLine’s social media accounts, create and post content, and support social media boosting campaigns.
• Collaborate with the Outreach team to develop and implement an annual outreach strategy.
• Collaborate with the Manager and other YouthLine staff to fulfill requirements established through grants and contracts.
• Coach and mentor interns and volunteers through interactions at outreach activities.
• Collaborate with the Youth Development team and Volunteer Coordinators in Portland and the Central Oregon Outreach Coordinator to recruit a representative volunteer cohort for YouthLine.
• Co-facilitate the outreach portion of the YouthLine training for new volunteers and interns.
• Assist with YouthLine training and education to establish relationships with volunteers who will support with outreach.
• Attend monthly meetings and in-services for YouthLine volunteers.
• Identify partnership opportunities and resource referrals that will support the efforts of the YouthLine program, including outreach to and volunteer recruitment from underserved communities, such as youth of color, 2SLGBTQIA+ youth, youth in rural areas, and youth with lived experience, among others.
• Performs other duties as assigned.

YouthLine Bilingual Outreach Coordinator Required Qualifications:

• Bachelor’s Degree in a related field (Social Work, Counseling, Teaching, Education)
• At least two years of experience working with youth
• Bilingual Spanish/English fluency (speaking, reading, writing)
• Experience providing outreach, education, or support in bilingual and multicultural settings
• Demonstrated ability to establish rapport, coach, and mentor teens and young adults
• Ability to occasionally commit to overnight travel to meet obligations for outreach in outlying areas
• Must have reliable transportation
• Experience teaching or facilitating presentations for groups
• Strong aptitude for networking with a variety of communities
• Excellent oral and written communication skills
• Experience or skills with community engagement
• Group management skills or experience
• Proficient with MS Office computer environment
• Intermediate social media skills
• Ability to manage stressful situations with professionalism and care

YouthLine Bilingual Outreach Coordinator Preferred Qualifications:

• Crisis Intervention Training (i.e., ASIST, safeTALK, Youth Mental Health First Aid, etc.)
• Experience with social media outreach
• Knowledge or experience with trauma-informed approaches

Travel & Schedule Requirements:

• This position requires the ability to regularly travel throughout the state of Oregon to lead outreach events in schools and communities, as well as meet with community partners. This position often drives YouthLine volunteers to outreach events.
• This position will require some flexibility in work schedule in order to meet outreach needs and will include working some evenings and weekends.

Compensation Package: Lines for Life offers a great benefits package valued at over $9500, which includes health, dental, vision, short-term and long-term disability, and life insurance benefits; a matching 401k plan; a flexible spending plan; an employee assistance program; and a free Fitbit. Worksite to worksite mileage reimbursement is provided at the IRS reimbursement rate when required to travel for outreach events.

Compensation: This is a union position with a step progression based upon years of service. Below is the current step scale for the base rate, and each step would have a 2% differential for living and working from Oregon, a $1/hr. bilingual differential for speaking Spanish, and a $2 graduate degree differential (if applicable) added onto pay when applicable:

0-3 years: $25.50

3-5 years: $27.03

5-7 years: $28.65

7-10 years: $30.37

>10 years: $32.19

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company.

EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer.

All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.