(Junior) Technical Writer / (Junior) Technischer Redakteur (m/w/d)

Technical Documentation Specialist

Die noris network AG offers companies solutions in the areas of IT outsourcing, cloud services, network and security, and datacenter. The technological basis of these services is a powerful IT infrastructure with its own high-performance backbone and several high-security data centers. Since 1993, we have developed into one of the IT specialists with more than 500 employees. But all of this would not be possible without a strong team. That's why we value the permanent development and promotion of all employees and are looking for reinforcement at the locations of Nuremberg, Aschheim, Berlin and remote (within Germany) – through you?

Do you love to translate complex IT topics into clear, understandable language? Then support us in taking our technical documentation to the next level! As part of our newly growing editorial team, you will work in a modern tool landscape (DITA, XML, Markdown) and ensure that our customers and colleagues always find the right answers.

Tasks

• Creation, maintenance and further development of technical documentation (e.g. customer manuals, operating manuals, process and service documents) in close cooperation with specialist departments based on XML or Markdown
• Application of style guides, templates and processes for content governance and versioning
• Support and troubleshooting of automated publication pipelines with tools such as GitLab, DITA Open Toolkit and REST APIs
• Ensuring consistent, auditable and compliance-compliant documentation
• Continuous optimization of documentation processes and co-shaping the AI-supported editorial of the future

Qualification

• Completed studies in the field of technical editing, computer science, communication, engineering or comparable qualification
• Professional experience as a technical editor, ideally in an IT or infrastructure environment
• Ideally knowledge of XML, Markdown, GitLab, CI/CD pipelines and document workflows
• Experience with AI-supported content workflows as well as a great interest in their active development
• Structured, precise and self-responsible way of working as well as a pronounced hands-on mentality
• Strong communication skills and willingness to cooperate, especially in conveying technical matters between IT, specialist departments and management
• Very good German and English skills in writing and speaking

Benefits

• Permanent employment contract and flexible working hours
• Working at various locations possible (e.g. Nuremberg, Aschheim, Berlin) or also 100% remote
• High-quality equipment: laptop and company mobile phone also for private use
• Individual promotion and development through in-house training and external courses
• Childcare costs allowance (per month/child) and corporate benefits
• Attractive company events, collegial and appreciative working environment as well as duz culture from the first day
• Health management (e.g. free massage), job bicycle leasing and attractive contribution to the Germany ticket
• Welcome day, direct contact person (m/f/d) and structured induction phase
• Drinks for free (including soft drinks) and fresh fruit at the locations

We have piqued your interest? Then we look forward to receiving your detailed application with your salary expectations and earliest possible start date on our job portal.

For any questions about us or the position, we are happy to answer them.