General Theatre Staff- Waukee~ The Palms Theatres & IMAX

Job Description

Job Description

Position Overview

Fridley Theatres is looking for friendly, dependable, and enthusiastic individuals to join our team! Our General Theatre Staff members play an important role in creating a welcoming and enjoyable moviegoing experience for every guest.

Positions may include Box Office Attendant, Concession Attendant, Ticket Taker, and Usher. We are looking for team members who enjoy working with the public, provide excellent customer service, work well with others, and are willing to learn.

No previous experience is required! We welcome applicants ages 16 and older, including students looking for their first job.

Part-time and seasonal opportunities are available. Flexible scheduling may be offered based on business needs, with evening, weekend, and holiday availability often required.

Essential Duties and Responsibilities

Responsibilities may include, but are not limited to:

• Greet guests in a friendly, welcoming, and professional manner.
• Provide excellent customer service and assist guests with questions or concerns.
• Sell movie tickets and concession items using point-of-sale systems.
• Prepare and serve concession items while following food safety and cleanliness standards.
• Accurately handle cash, process payments, and provide change.
• Check tickets and assist guests in locating their auditoriums.
• Clean and prepare auditoriums between showtimes to ensure a comfortable guest experience.
• Maintain cleanliness and organization throughout the theatre, including concession areas, lobby, restrooms, and auditoriums.
• Assist with opening and closing duties, including cleaning and restocking supplies.
• Work collaboratively with team members and follow directions from theatre management.
• Perform other duties as assigned to support daily theatre operations.

Minimum Qualifications

• Must be at least 16 years of age.
• Possess a friendly, positive attitude and a commitment to excellent customer service.
• Ability to work effectively as part of a team and follow instructions.
• Demonstrate dependability, punctuality, and a willingness to learn.
• Possess basic math skills and the ability to accurately handle cash transactions.
• Ability to communicate effectively with guests, coworkers, and management.
• Availability to work evenings, weekends, and holidays based on scheduling needs.

Physical Requirements

• Ability to stand and/or walk for extended periods throughout a scheduled shift.
• Ability to lift and carry up to 35 pounds, depending on assigned duties.
• Ability to perform routine cleaning, bending, reaching, and other physical activities associated with theatre operations.

Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position.

Join Our Team!

Whether you're looking for your first job, a flexible schedule, or an opportunity to grow, Fridley Theatres offers a fun, team-oriented environment where you can help create memorable moviegoing experiences for our guests.

Apply today and become part of the Fridley Theatres team!