House Manager

Benefits:

401(k)

Competitive salary

Flexible schedule

Paid time off

Training & development

Job description:

Annual Salary: $37,440 Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40

Are you a compassionate leader ready to make a real impact?

Pledge Residential Care is seeking a dedicated and motivated House Manager to lead one of our residential programs supporting individuals with intellectual disabilities, autism, and related needs. This role is ideal for a hands-on leader who is passionate about person-centered care, staff development, and maintaining safe, respectful, and empowering home environments.

As a House Manager, you will serve as the primary leader of the home—ensuring quality services, regulatory compliance, and a positive culture for both individuals supported and staff.

What You’ll Do

As a House Manager, you’ll wear many hats—and every one of them matters.

Lead with Purpose

Provide leadership, guidance, and supervision to Direct Support Professionals (DSPs)

Coordinate services for individuals with a wide range of emotional, behavioral, medical, and developmental needs

Serve as the primary point of contact for day-to-day program operations

Support Daily Living

Oversee daily routines including personal care, meals, habilitation activities, and community engagement

Ensure services promote dignity, independence, choice, and meaningful participation

Promote Health & Safety

Maintain a safe and healthy home environment in compliance with agency policies and Maine DHHS/OADS regulations

Coordinate medical appointments, medication oversight (as applicable), and follow health and safety protocols

Respond to incidents and emergencies appropriately and in accordance with policy

Manage with Care

Schedule staff, ensure adequate coverage, and provide on-call support as required

Train, coach, and mentor staff to meet performance, compliance, and care standards

Participate in staff evaluations, corrective action, and ongoing development

Build Relationships & Community

Communicate professionally and collaboratively with individuals supported, families, guardians, case managers, and state partners

Foster an inclusive and respectful home culture that supports belonging and community integration

Drive Excellence

Oversee household operations including cleanliness, maintenance, supplies, and documentation

Ensure accurate and timely completion of required records, reports, and logs

Monitor program needs and communicate concerns or improvement opportunities to leadership

Key Responsibilities

Supervise daily operations of a residential program

Support and monitor implementation of service plans, behavior support plans, and safety plans

Train, supervise, and support DSP staff

Maintain compliance with licensing, documentation, and agency standards

Ensure the home remains clean, organized, and well-maintained

Provide on-call coverage and fill in when necessary

Track hours worked beyond 40 and follow stipend compensation procedures

What You Bring

Education / Experience

High School diploma, or Human Services, or a related field OR

3–5+ years of experience in residential services with supervisory or leadership experience

Skills

Strong leadership, organization, and problem-solving skills

Excellent written and verbal communication

Ability to manage multiple priorities in a fast-paced environment

Technical & Licensing

Comfortable with digital documentation systems and Microsoft Office

Valid Maine Driver’s License with acceptable driving record

Preferred

Experience working with Maine DHHS/OADS or similar regulatory bodies

Knowledge of Section 21 / residential services

Why Join Pledge Residential Care?

At Pledge Residential Care, leadership matters. House Managers play a critical role in shaping the quality of life for the individuals we support and the success of our teams. We value accountability, compassion, teamwork, and growth—and we support our leaders with training, structure, and clear expectations.

This is more than a job. It’s an opportunity to lead with purpose and make a meaningful difference every day.

Benefits:

401(k)

Flexible schedule

Paid time off

Work Location: In person