Facilities Manager

Job Description

Job Description

Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

• Competitive Salaries, Reviewed Annually
• Annual Operational Performance Bonus Opportunities
• $0 Employee Premiums on Medical Insurance
• Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care 
• Medical & Dental Insurance Benefits First of the Month after Hire
• 403B Retirement Plan with Employer Match
• Generous Paid Time Off Package- 20-29 Days of PTO Per Year
• Up to 6 Paid Holidays
• Employer Paid STD, LTD, & Life Insurance
• Employer Paid Teletherapy & Telemedicine Coverage
• Health & Dependent Care Flexible Spending Accounts
• A Robust Employee Wellness Program
• Up to $3k in Tuition Reimbursement Each Year

Facilities Manager

Reports To

Vice President of Community Support

Status

Exempt

Shift

Refer to Offer Letter

Location

Refer to Offer Letter

Summary

This position is responsible for maintenance of the facilities, buildings, grounds, and parking lots, including mechanical, water, heating, ventilation, and air conditioning systems (HVAC), ensuring our locations are compliant, organized, clean, inviting and safe for staff, volunteers, patients and visitors. The Facilities Manager must maintain all Four Seasons’ properties in compliance at all times with both internal and external standards. These duties are either performed by self, other staff, volunteers, subcontractors, or vendors with approval from the leader, but are the responsibility of the Facilities Manager. It is imperative that this exempt position exhibit Four Seasons’ Values through every interaction and utilize industry standard best practices for effective performance in this role. 

Essential Duties & Responsibilities

• Work to achieve performance goals, pursue progress toward my learning plan (MLP) and consistently demonstrate Four Seasons values and competencies 
• Completion and/or oversite of facility repair, maintenance, inspections, and cleanliness of the floors, walls, bathrooms, outside grounds, building exterior, life safety equipment and other areas 
• Collaboratively develop, coordinate and facilitate the preventative maintenance program for all agency facilities and equipment, playing an active role in facility repair and preventative maintenance needs, ensuring all life safety requirements are met 
• Respond appropriately to emergencies or urgent issues as they arise and provide prompt response to all maintenance request needs 
• Provide leadership, mentorship, and encouragement to members of the Facilities Team including technicians, volunteers, and vendors, assuring that the competency of team members are in alignment with tasks and responsibilities, while providing coaching, mentorship and training to ensure growth and development is obtained 
• Be a part of a collaborative Facilities Team that ensures all locations are neat, clean, organized, inviting and safe for all individuals 
• Ensure that agreed-upon work by staff or contractors has been completed satisfactorily, including follow-up needs for deficiencies or outstanding items 
• Report any issues, irregularities, deficiencies, and/or unsafe conditions immediately to Senior Leader.
• Manage improvements of facility related renovations, expansions, and upgrades within budget parameters and timeline requirements, as directed 
• Manage Facilities Budget
• Consistently assess all locations on a monthly basis for facility-related needs and to ensure safety and compliance at all times
• Actively participate in and coordinate emergency preparedness efforts as requested or determined
• The manager will be responsible for procurement of supplies and resources needed throughout the organization and collaborate with both clinical and non-clinical teams to ensure supplies are ordered, received, distributed, and stored properly.
• Ensure that all Four Seasons’ properties adhere to the Four Seasons Facility Brand Guide. 
• Assess and manage the competency of facility team members to ensure safe work environments 
• Be on-call and after hours for Facilities as needed.

Knowledge, Skills, and Abilities

• Working knowledge of all construction trades (including but not limited to electrical, plumbing, HVAC, fire suppressions systems, interior finish work and carpentry)
• Working knowledge of life safety standards, work environment and fire prevention safety
• Ability to acquire, apply and share technical and administrative knowledge and skills associated with description of duties as assigned
• Knowledge of HIPAA privacy policies