Concord Suites by IHG Breakfast Attendant-CLTON

Job Description

Job Description

BREAKFAST ATTENDANT

Breakfast Attendants are responsible attending to food and beverage area ensuring a high level of quality and consistency. Adhere to all health, sanitation and cleanliness standards that meet state and local Health Board inspections, brand standard and company requirements. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

• Prepare and/or transport all food and beverage items and supplies, equipment and materials to and from the buffet breakfast area

• Continuously monitor area to ensure adequate supplies of food, beverages, supplies, condiments, etc. to serve all guests

• Follow proper preparation methods, and quality standards

• Welcome guests, make conversation to find out about guest’s stay and experience as well as gathering general information about guests and their trip

• Respond to requests in a prompt and professional manner

• Purchase and/or request for purchase inventory to ensure adequate stock of food, beverage, supplies and equipment

• Monitor food and beverage costs based on budget

• Maintains and follows breakfast food schedule

• Ensure procedures are followed for the security and proper storage of all products, inventory and equipment to minimize waste

• Maintain a clean, neat and well-organized work and breakfast area, including but not limited to hoods, filters, tables, carts, ovens and grills, sinks, refrigerators, floors and counters

• Empty trash and clear tables

• Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment

• May operate dishwashing machine in accordance with manufacturer specifications and instructions and store clean supplies in assigned storage location

• Inspect items for wear and tear

• Ensures compliance with energy conservation and job safety requirements

• Proactively maintain assigned areas and equipment

• Ensure efficient completion of daily assignments in a timely manner

• Report all safety concerns to management

• Attend and participate in all mandatory trainings

• Flexible with schedule and assignments as well as duties in other departments

• Maintain effective performance under pressure

• May perform similar duties as requested by supervisor

Requirements:

• Excellent customer service skills

• Ability to work independently and with others

• Good communication skills

• Ability to give and follow verbal and written instructions

• Attention to detail

• Ability to occasionally lift/carry up to 35 lbs.

• Ability to multitask

• Displays good initiative

• Must hold or be capable of obtaining all mandatory certificates based upon brand and area requirements

• Must be able to work weekends and various schedules and shifts