Senior House Manager - 510 Gates

Job Description

Job Description

Let's Connect!

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity.

Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection. The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500, a significant portion of whom are graduates of our programs.

We are currently seeking a Senior House Manager to join our growing team at our 510 Gates Avenue, Brooklyn facility. The Senior House Manager is responsible for managing House Management staff, who work alternating 8-hour shifts, staffed 7 days a week, 365 days per year. 

As a Senior House Manager, you will be responsible for: 

• Responsible for the Overall Daily Management of up to 3 House Managers
• Create and Maintain a Permanent Schedule for Staff, Ensuring Coverage
• Manage Shift Coverage, based on Vacations, Sick Time, Vacancies, etc.
• Review and Submit Overtime Timesheets Bi-Weekly
• Maintain Good Communication with the Facility Director 
• Lead Monthly Meetings with House Managers
• Act in a Supervisory Role during Hiring, Disciplinary, and Termination Procedures
• Understand and Enforce All Agency Policies and Procedures
• Implement Fire Drill Schedule, and Appropriately Document all Drills Conducted
• Manage and Monitor Incoming Clients in the DHS CARES Tracking System
• Ensure Quality and Accuracy of Bed Management in a 200 Bed Facility
• Ensure Quality and Accuracy of all clients signing in and out of the facility
• Engage Clients in a Responsible and Respectful Manner to Attend Scheduled Classes & Events, Submit to Urine Screening, Attend Work Assignments, Etc.
• Monitor Building for Cleanliness, and Maintain the Building at a Tour and Inspection Ready Standard

• High School Diploma 
• 1+ Year of Experience in Residential House Management
• Fire Safety and Alarm Systems (F-80) Certified or willing to get certified 
• Familiarity with Special Populations (homeless, substance abuse, formerly incarcerated, etc.) & Basic Knowledge of Service Provision 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Docs
• Knowledge of DHS CARES Database is a Plus
• Comfort and Willingness to Learn and Navigate an Internal Tracking Database (CTDB)
• First Aid/CPR Certification or willing to get certification 

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.