QA Technician

QA CoordinatorThe Quality Coordinator is responsible for supporting the development, implementation, and maintenance of the plant's Quality Management Systems (QMS) in a food manufacturing environment. Reporting to the VP Plant Manager and Director of Operations, this role ensures all documentation, processes, and procedures meet food safety regulations and quality standards. The Quality Coordinator leads internal audits, supports third-party and regulatory inspections, and assists in training staff on quality and food safety programs, including HACCP and GMPs. This role is critical in driving a culture of quality, compliance, and continuous improvement across all departments.Tasks & ResponsibilitiesReports to QA ManagerAssists in management, understanding, and managing the documentation of processes and procedures related to Quality Management Systems in a food manufacturing plant.Controls and manages documentation (review, update, electronic filing).Assures that all documentation is completed in accordance with written specifications, instructions, and requirements.Develops and oversees the implementation of, maintains, and audits comprehensive quality and food safety programs, including all Food Safety (HACCP) and Food Quality Plans, policies, and programs.Responsible for verification and validation of all Food Safety PRPs.Schedules, participates in, and documents meetings and internal audits.Participates in third-party and regulatory audits as quality team leader.Works closely with department heads to ensure timely execution of tasks related to quality program standards.Assigns, logs, and follows up on corrective actions as needed.Assists with writing standard operating procedures, work instructions, product specifications.Tracks, reports, and reviews quality performance indicators to report to management.Assists with maintaining client and regulatory relationships and inspections.Assists with customer/consumer complaint investigation and resolution.Trains production personnel in Quality Assurance Department.Substitutes in case of absence: Director of Operations.Skills RequirementsStrong attention to detail and organizational skills.Excellent written and verbal communication skills.Knowledge of food safety systems, HACCP, GMPs, and regulatory requirements.Ability to work cross-functionally and follow up on corrective actions with multiple departments.Proficiency in Microsoft Office (Word, Excel) and document management systems.Analytical skills to track quality metrics and recommend improvements.Strong problem-solving and time-management abilities.Education & Experience RequirementsBachelor's degree in Food Science, Quality Assurance, or a related field (or equivalent experience).2–4 years of experience in a food manufacturing or quality assurance environment.Experience with HACCP, internal auditing, and QMS documentation.Experience participating in third-party and regulatory audits preferred.HACCP certification or similar food safety training preferred.Physical RequirementsAbility to sit for extended periods (6–8 hours) at a desk or workstation.Frequent use of computer equipment, including repetitive motion of hands and wrists for typing and data entry.Occasional walking within office and manufacturing areas; may include climbing stairs.Ability to lift and carry office materials or equipment up to 50 lbs occasionally (e.g., files, laptops, supplies).Must be able to safely navigate a manufacturing floor when needed (e.g., during meetings, audits, or inspections).Exposure to standard office conditions, with occasional exposure to manufacturing environment (noise, moving machinery, temperature variations) during facility visits.Required to adhere to all safety protocols when entering production areas, including the use of designated personal protective equipment (PPE) as mandated by company policies.Ability to maintain focus and perform in a fast-paced, deadline-driven corporate environment.