Staff/Senior Staff Frontend Engineer - Customer Genius & BOSS

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa

About OKX

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me ,  Do the Right Thing , and  Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the team

This frontend team builds and supports core platforms that enable both internal operations and customer-facing experiences at OKX.

We develop the BOSS (Business Operation Support System) Middle Platform, which provides foundational capabilities such as business gateways, Identity & Access Management (IAM), efficiency components, and security controls—helping business teams operate more effectively and securely.

In parallel, we deliver the Customer Genius product suite, focused on customer support solutions including chatbots and automation tools that improve service efficiency and user experience.

Responsibilities:

• Architect, develop and maintain frontend solutions with performance, scalability and continuous integration in mind.
• Leverage AI coding agents and tools (e.g., Claude Code, Cursor) to accelerate development, improve code quality, and automate repetitive tasks across the team's workflow.
• Design and maintain reusable AI extensions like custom skills, MCP servers, and tool integrations.
• Develop and maintain reusable component libraries, plugins, and shared modules consumed across multiple products to reduce duplication and improve consistency.
• Drive improvements to developer experience and engineering velocity - build tooling, CI/CD pipelines, code generation, and AI-assisted workflow automation.
• Continuously improve product quality and user experience by working with backend engineers, PMs and designers to translate complex business workflows into intuitive interfaces.

Requirements:

• Bachelor's in Computer Science / Engineering / or related STEM field.
• Solid production experience with React, TypeScript, HTML5, CSS3, JavaScript, etc.
• Hands-on experience with AI coding tools and agents (e.g., Claude Code, Cursor) - comfortable using AI to augment development workflows, generate code, and solve problems faster.
• Exposure to or strong interest in building AI-powered features - chat interfaces, LLM integrations, agent orchestration, or conversational UX.
• Familiarity with MCP (Model Context Protocol), custom skill/tool authoring, or AI agent extensibility patterns - understanding how to connect AI agents to external systems and codify workflows into reusable automations is a strong plus.
• Understand of front-end packaging workflow and familiarity with standard development tools such as npm, webpack, git, etc.
• Understanding of cross-browser compatibility challenges and the ability to diagnose and resolve rendering/behavioral differences across environments.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

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Notice:

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