Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald’s Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald’s Requirements: Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else Ensuring kids receive a kid treat Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Additional Info: Competitive pay Medical, dental and vision coverage 401k with matching contributions Paid time off equal to 2% of gross earnings Unpaid Leaves of Absence Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Discount programs Free meals / meal discounts A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. #J-18808-Ljbffr McDonald's
$21 per hour
...the operators of worldwide location based entertainment experiences including The FRIENDS TM Experience, and Hershey Super Sweet... ...everything they do. Job Summary: OGX is seeking a Guest Experience Team Lead to cultivate and foster an engaging, positive, and...SuggestedHourly payPart timeWorldwideFlexible hoursShift workAfternoon shift- ...operation of a single store, including hiring, managing and directing teammates to achieve financial goals and deliver exceptional guest experiences. The role requires flexibility and leadership to drive success in a fast-paced environment. The company offers an 8+ week...Suggested
$85k
...is looking for a Store Manager in New York City to oversee daily operations and ensure excellent guest experiences while meeting sales targets. Your role includes leading and developing a team, maintaining operational compliance, and driving sales growth. The ideal candidate...Suggested- MaziCTools is looking for a Catering Guest Experience Manager to provide clients with memorable catering experiences. The role includes managing Event Operations/Catering Cast Members to ensure successful events and client happiness. The ideal candidate has five years...SuggestedFull time
$24 - $27.61 per hour
...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being... ...-focused environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive...SuggestedMinimum wageContract workPart timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- Panda Restaurant Group, Inc. is seeking a Shift Lead to support management and lead the team in our fast-paced environments. You will help create a welcoming guest experience and ensure smooth operation during each shift. This role offers hands-on cooking and prep duties...Local areaShift work
- Panda Restaurant Group is seeking a Shift Lead in New York, NY to support restaurant operations and lead team members during shifts. This role focuses on delivering welcoming guest experiences and maintaining Panda’s standards in a fast-paced environment. You will gain...Shift work
$3,000 per month
The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real...Full timeTemporary workPart timeFlexible hoursAfternoon shift- ARC’TERYX in New York is seeking a Store Lead to join the leadership team. You will work closely with the Assistant and Store Manager, guiding a team of Product Guides and shaping the guest experience across all store pillars. You will coach, provide feedback, and drive...
$20 per hour
...success planning last quarter. 91% - Our average Employee Experience score. 87.5% - Our average score across Indeed and Glassdoor... ..., then working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM LEAD As a Guest Experience Team Lead (GETL) at Impact Kitchen...Full timeImmediate startFlexible hoursShift workWeekend workAfternoon shift- Lip Lab is seeking a Part-Time Parties & Guest Experience Lead for the Upper East Side. The role focuses on delivering exceptional guest service, managing party events, and coordinating with store leadership to ensure smooth operations. The position requires strong leadership...Part time
- ...York City seeks a Front Office Supervisor to lead the daily operations of the Front Office, ensuring exceptional guest service and smooth staff coordination in a premier... ...opportunities to contribute to a landmark NYC experience. #J-18808-Ljbffr Fairmont Hotels & Resorts
- ...our Panda community that cares about your success. As an Assistant Manager, you’ll help operate a single store, hire and direct associates to hit financial goals and deliver exceptional guest experiences, with a 3+ week leadership #J-18808-Ljbffr Panda Restaurant Group
$21.5 - $24.74 per hour
Guest Experience Lead | Grove City Premium Outlet Pop Up lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and...Minimum wagePart timeLocal areaImmediate startShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- Soho House & Co. is seeking a Bartender to craft cocktails and serve guests in a high-energy club setting. You will prepare beverages, upsell items, and ensure a memorable guest experience across our beverage program. A successful candidate brings 2+ years in fast-paced...
- ...team in New York City, reporting to the Hospitality & Workplace Experience Manager. You will be the first and last impression for visitors... ...with security and hosts to ensure a seamless, polished guest experience. The ideal candidate brings 3+ years in corporate reception...
- ARC’TERYX is seeking a Store Lead to partner with the Store Manager and Assistant Manager, guiding a team of Product Guides and elevating guest experiences. You will influence all areas of the store—experience, product, community, operations and people—while prioritizing...
$18 per hour
Equinox is seeking an Experience Lead to be the standard-bearer on the club floor, delivering a pristine, safe, and highly personalized guest experience across every touchpoint. You'll maintain fitness floor standards, perform daily checks, support front desk operations...Hourly pay- ...seeking an Associate Manager to drive café operations and ensure a guest-first service. This role involves assisting the General Manager... ...and operational standards. Candidates should have leadership experience, preferably in a restaurant environment, and a BA/BS degree is...
- Sloomoo Institute LLC in New York, NY seeks an Experience Lead to guide daily guest experiences and coach the hourly team. You’ll work closely with the AGM and GM to ensure service excellence across all zones and lead by example in presenting high standards. Responsibilities...Hourly payShift work
$19 - $20 per hour
LIP LAB - Upper East Side in New York is seeking a Part-Time Parties & Guest Experience Lead to deliver exceptional guest service and orchestrate party experiences. The role supports operations, appointments, and team leadership in a fast-paced retail environment. The position...Hourly payPart time- Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in New York to lead guest experience and drive top-line results. You will coach your team, mentor an Assistant General Manager, and uphold operational excellence in a fast-paced...
- lululemon is seeking a Guest Experience Lead to ensure a quality in-store experience by delivering technical product education and leading the store floor. You will drive sales goals, supervise duty coverage, and contribute to hiring and training. This role lives in a dynamic...
$18.5 per hour
Rooftop Cinema Club is seeking Box Office Crew Members in New York, NY to help create unforgettable movie experiences. You'll be the first point of contact for guests, managing ticket checks and ensuring a delightful evening under the stars. Responsibilities include...Hourly payPart timeWork at officeAfternoon shift$16.75 - $17 per hour
...in Georgia is seeking an Assistant Store Manager to establish guest services and support the Store Manager with store operations. This... ...expenses. Candidates should have prior retail or management experience. The position requires working up to 38 hours per week, with physical...Hourly pay- Chip City in New York is seeking a Store Manager to lead the guest experience and guide daily bakery operations with positivity, precision, and professionalism. You will coach the Cookie Crew, uphold brand standards across in-store, pickup, and delivery, and resolve guest...
- ...Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team while delivering great guest experiences and operational excellence. You will help lead brand training, schedule staff, and ensure brand standards, safety and profitability while acting in...Shift work
- Hotel Park Ave NYC is seeking a Front Office Manager to lead the heart of guest experience in our NoMad hotel. You will oversee a fast-paced front desk operation, mentor a team of managers, and ensure seamless stays with outstanding service and flawless execution of check...
- Hilton New York is seeking a Food & Beverage Manager to lead daily operations across dining outlets, aiming to deliver memorable guest experiences and maximize profitability. You will coach a diverse team, implement cost controls, and ensure compliance with health and...
$66.3k - $70k
...staff and maintain high service standards. Responsibilities include ensuring guest satisfaction, monitoring cleanliness, and training staff. Candidates should have at least 2 years of experience, strong organizational skills, and be able to lift up to 40 lbs. A full-time...Full time
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