Meter Reader/ Work Order Specialist

Job Title

Skilled manual work in the performance of reading and maintaining water meters and all responsibilities involved with all involved work orders. Employees in the Utilities Department must be skilled in water and wastewater operations and customer service.

Essential Duties and Responsibilities

• Read, replace, clean and test water meters and water meter boxes.
• Locate water leaks for customers and utility department.
• Work closely with Customer Service Staff to resolve any issues and customer concerns.
• Provide customer service duties which include re-reads, turn ons, turn offs, and customer notification.
• Assist in the installation or repair of large meters.
• Responsible for completing, following up, and tracking all related daily work orders.
• Report all parts and tools needed for work to supervisor.
• Operate light to heavy weight equipment to include front-end loader/backhoe, dump truck, and cut-off saw, as needed.
• Perform minor repairs, maintenance and service of equipment.
• Maintains log of daily operations and activities.
• Assist other utilities staff as needed or as directed by supervisor.
• Requires shift work, holiday work, weekend work, and on-call duties when needed.

[These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required]

Minimum Qualifications

• Basic knowledge of field service repairs, repair parts, knowledge of tools and related equipment; some maintenance and upkeep experience.
• Works well with others, professionally and effectively communicates well with office staff and customers to assist in all phases of utilities, water and sewer operations.
• General computer operating skills (typing correspondence, email, and memorandums).
• Use of hand tools, some mechanical skills, operating equipment, and meter reading equipment.

OTHER SKILLS AND ABILITIES :

• Understanding of methods of water distribution and/or wastewater collection.
• Understanding environmental safety as it pertains to community health and well being.
• Ability to inspect machinery and other mechanical equipment in operation and to detect flows and defects in operation.
• Ability to read meters and charts accurately and to maintain records.

Education and Experience

EDUCATION AND EXPERIENCE:

• High School Diploma or General Education Degree (GED) equivalency.
• At least two (2) years or more experience in utilities field operations.
• Previous experience in operation of small equipment and possess some equipment maintenance skills.

LICENSES, CERTIFICATIONS OR REGISTRATIONS;

• Possession of a Class "C" Distribution and/or Collection Certificate within timeframe set by supervisor.
• Possession of valid Florida Drivers License.