Student Service Specialist/ COSER - Merritt

Student Service Specialist/ COSER - Merritt

Peralta/College Information

Job Title
Student Service Specialist/ COSER - Merritt

Time Base
40 Hours/Week 12 Months/Year

Compensation
Salary Range: $ 5,654.78 - $7,229.38/mo. Hiring Range: $5,654.78 - $ 6,246.00 /Mo - The maximum initial placement is Step 3 depending on experience

Position Type
Classified

Department
Mathematics (652)

City
Oakland

State
CA

Job Description Summary

Under direction, performs professional work in the analysis, research, and preparation of reports in a broad range of student services areas. Performs COSER and Rising Scholars related as required.

(This class differs from other program and staff-related classes in its requirement of professional-level skills, knowledge, and abilities relative to assigned areas of responsibility in student services. In particular, this position differs from the Staff Assistant/Student Services position in the breadth of programs supported and the knowledge required. Positions within this class will only be assigned at the College level.

This position is 100% grant funded. Continued employment is contingent upon refunding of the position

Duties & Responsibilities

Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

• Serves as a technical resource person performing project assignments in support of formerly incarcerated students on campus and currently incarcerated students at the John A. Davis Juvenile Hall at 202 Glacier Dr. in Martinez.
• Identifies, enrolls and offers services to eligible formerly incarcerated students and currently incarcerated students; prepares reports for the Office of Instruction; and maintains a working knowledge of County, State and Federal regulations pertaining to the provision of educational benefits to formerly incarcerated or currently incarcerated students.
• Monitors and maintains formerly incarcerated and currently incarcerated student program operational budgets, COSER budgets including personnel action forms, requisitions, supply invoices, etc.
• Coordinates and interfaces with vendors and consultants to help ensure successful execution of events, activities and programs; maintains project-related databases.
• Drafts correspondence for signature by the Vice President of Instruction and Division 1, 2, and 3 Deans.
• Provides support in the professional development of counselors, instructional faculty, and classified staff. May assist students and the Counseling Department by making appointments for counseling using the available scheduling tools and software
• Updates and/or proposes content enhancements/revisions to assigned student services websites, handouts, brochures, catalogs, handbooks, and documents, for COSER and Rising Scholars program as directed.
• Responsible for the maintenance of complex records. Establishes and maintains file tracking systems, databases, records, and other documents resources for multiple student services areas.
• Serves as liaison among faculty, classified staff, representatives of community agencies, high schools and colleges, the general public, the Street Scholars program coordinator, Division Deans and the Vice President of Instruction. Relays messages, answers questions, clarifies information, responds to requests, and resolves problems, as directed.
• Monitors and tracks budget allocations and expenditures in the Street Scholars Rising Scholars Juvenile Justice program and the COSER program. Assists with budget preparation, maintains budget files, and prepares reports and records concerning department/program budgetary activities for management.
• Coordinates and interfaces with vendors and consultants to help ensure successful execution of related databases.
• Drafts correspondence for signature by the Vice President of Instruction and Division 1, 2, and 3 Deans.
• Provides support in the professional development of counselors, instructional faculty, and classified staff. May assist students and the Counseling Department by making appointments for counseling using the available scheduling tools and software
• Updates and/or proposes content enhancements/revisions to assigned student services websites, handouts, brochures, catalogs, handbooks, and documents, for COSER and Rising Scholars program as directed.
• Responsible for maintenance of complex records. Establishes and maintains file tracking systems, databases, records, and other documents resources for multiple student services areas.
• Serves as liaison among faculty, classified staff, representatives of community agencies, high schools and colleges, the general public, the Street Scholars program coordinator, Division Deans and the Vice President of Instruction. Relays messages, answers questions, clarifies information, responds to requests, and resolves problems, as directed.
• Monitors and tracks budget allocations and expenditures in the Street Scholars Rising Scholars Juvenile Justice program and the COSER program. Assists with budget preparation, maintains budget files, and prepares reports and records concerning department/program budgetary activities for management.

Other Functions

• Coordinate and organize a wide variety of college-related events including those within carceral facility partners.
• Independently travel to the Juvenile Hall and/or other carceral facilities to provide face-toface services to currently incarcerated students.
• Develop and recommend any modification to improve department performance, efficiency and effectiveness.
• May assist with MIS reporting for student services.
• Performs a variety of analyses utilizing social science methodologies.
• Prepares reports with recommendations for action.
• Prepares policy and procedures manuals.
• Prepares analyses indicating potential fiscal impact of actions taken.
• Solves a variety of problems encountered in the course of performing assigned duties.
• Assists in the preparation of the budget for multiple student services program areas.
• Interfaces with a variety of agencies and organizations in the performance of assigned duties; serves as a public face for the College.
• Performs other related duties as required

Minimum Qualifications

1. Graduation from an accredited college or university and two years of college-level student services administrative support experience and/or any combination of training and experience that could likely provide the desired knowledge and abilities.
2. Demonstrated proficiency in the effective use of word processing, spreadsheet, database management, and presentation software programs (e.g. MS Office Suite programs), Internet and online administrative systems through personal computers.
3. Ability to independently set up, monitor and track budgets and prepare reports.
4. Ability to organize and work independently
5. Knowledge and ability to apply proper English usage, grammar, and punctuation.
6. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of Peralta Colleges' students, faculty, staff and community.
7. Valid California's Driver License

Other Requirements

• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional lifting and carrying up to 15 lbs.
• Occasional pushing and pulling up to 20 lbs.
• Occasional twisting of body
• Occasional use of manual dexterity
• Occasional use of tactile acuity
• Occasional use of visual acuity from a distance, with depth, and for color
• Frequent work at a rapid pace
• Frequent reaching, high, low, and level
• Frequent audio acuity at all ranges, including speech
• Frequent visual acuity for reading
• Constant sitting
• Constant use of clear oral communication

Desirable Qualifications

Knowledge of:

• reentry barriers due to impacts of the criminal justice system
• concepts, techniques, procedures, and policies applicable to community college student
  services areas
• best practices in trauma informed care
• administrative and office procedures and practices
• research and analytical methods

Ability to:

• work with formerly incarcerated student populations
• evaluate effectiveness of functions and operations
• develop and evaluate alternatives for possible courses of action
• prepare detailed reports and recommendations

Environmental Demands

• Occasional work performed alone
• Frequent work performed off-campus at the Juvenile Hall
• Constant work around and with people

Tools & Equipment Used
Standard Office Equipment

Application Deadline Date
June 3, 2026

Open Date
05/11/2026

First Review Date:

Special Instructions to Applicants
APPLICATION PROCEDURES

Failure to follow the requirements below may result in your application being disqualified.

Required documents and applications are only accepted through the online process. Please do not mail or fax your application.

Information on transcripts must include degree awarded and confer date.

Copies of diplomas will not substitute for transcripts. Finalists will be required to submit official transcripts from fully accredited college or university institutions prior to the final interview.

Note: A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s) (non-U.S. degrees) by the application deadline date.

Travel expenses for the interview and selection process will be borne by the candidates.

Appointment to the position is conditional upon the approval of the Chancellor.

CONDITIONS OF EMPLOYMENT

Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items:

REQUIRED FOR ALL EMPLOYEES

Tuberculosis Examination: Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days. The TB test is a condition of employment and any expense must be borne by the successful candidate.

Fingerprinting Requirement: As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024.

Immigration Requirement: According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are legally authorized to work in the United States.

All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is legally authorized to work in the United States.

District Policy: Employees must provide a Social Security number for payroll and tax reporting. Acceptable documentation includes a Social Security card or official documentation issued by the Social Security Administration. Employees may present any lawful alternative permitted under federal regulations.

Medical Examination: Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment. Expenses incurred will be borne by the employee.

EEO Statement
The Peralta Community College District is an Equal Opportunity Employer. The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age religion, marital status, sexual orientation, disability or genetic information, gender identity or expression, citizenship status, veterans status, status with regards to public assistance, or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.

Reasonable Accommodations
In conformance with the Fair Employment and Housing Act and the Americans with Disabilities Act, requests for Reasonable Accommodations may be made to the Office of Human Resources by calling View phone number on staff.academickeys.com.

The Peralta Community College District reserves the right to close or not fill any advertised position.

Benefits Information
FRINGE BENEFITS
The Peralta Colleges proudly offers a competitive and comprehensive core of work-life benefits. The value of the employer contribution towards your benefits may increase your total compensation by as much as 47%. Benefit-eligible employees have access to coverage for themselves and eligible dependents:

• Medical, dental, vision, prescription drug insurance coverage*
• Life insurance of 150% of your income up to $100,000.
• Long-term disability coverage.
• Employee Assistance Program.

In addition to your own contribution, Peralta also contributes 26.81% of your salary to the California Public Employees Retirement System (CalPERS). Effective January 1, 2013, the PEPRA (Public Employees' Pension Reform Act) went into effect. Changes have been implemented as a result of the adoption of this legislation that impact new and existing employees enrolled in CalPERS. A summary of those changes is available at . For further up to date information on CalPERS retirement eligibility and PEPRA, please visit the website at . The CalPERS member handbook is available at ., please visit the website at . After 10 years of creditable service, medical benefits in retirement are extended until age 65.

Other voluntary benefits include:

• Flexible benefit plan participation in the Medical Reimbursement Plan, Dependent Care Reimbursement Plan (under tax code 125)
• Pre-tax commuting expenses (under IRS code 132)
• Tax-deferred plan participation in the 403(b) and 457 plans
• Credit union membership
• Prepaid legal plan participation
• Additional Life Insurance for yourself, spouse or children

* Kaiser and United Health Care Dental are fully paid by the District. Other plans require employee contribution. Subject to change.

Mission Statement
The Peralta Community College District is a collaborative of colleges advancing social and economic transformation for students and the community through quality education, rooted in equity, social justice, environmental sustainability, and partnerships.

To apply, please visit