Engineering Technician VI

Description Are you an organized and detailoriented professional with a passion for safeguarding the integrity of critical systems? Are you ready to take on a role where your expertise will make a critical impact? We are seeking a motivated, skilled, and experienced Senior Engineering Technician to oversee complex operational systems, lead troubleshooting efforts, guide and mentor a team of technicians, and support continuous improvement initiatives. This role will require strong leadership abilities such as coordinating team workflows, providing handson coaching, fostering a collaborative environment, and ensuring adherence to best practices and standards. The ideal candidate will bring advanced technical expertise, proven leadership strengths, and a proactive approach to maintaining optimal system performance. Primary Responsibilities Lead the installation, support, and maintenance of communication circuits while ensuring technicians follow established standards and safety practices. Oversee and perform technical analyses of hardware, network components, and transmission facilities using diagnostic tools to support reliable and efficient network operations. Coordinate with cross-functional teams to implement system upgrades and projects. Identify, diagnose, and resolve complex technical issues related to VoIP services, network integrity, and PC hardware/software, while guiding technicians through advanced troubleshooting steps. Apply existing knowledge and proactively expand technical expertise related to organizational systems, client environments, and operational processes; coach team members to do the same. Manage and resolve work orders and change request for Cable Plant, Network, and VoIP issues, ensuring timely completion and high-quality results from the technician team. Lead the team in solving a range of routine and moderately complex problems by applying technical judgment, experience, and industry best practices. Mentor and support junior technicians, providing technical guidance and training. Review and analyze potential solutions using established procedures, providing directions to technicians on optimal approaches and reinforcing consistent troubleshooting methods. Provide clear guidance and moderate oversight to ensure tasks are completed accurately, efficiently, and in alignment with organizational expectations. Promote a culture of quality by impacting not only on your own work, but also the performance and development of the broader technician team. Communicate technical information clearly and effectively to technicians, stakeholders, and end users in straightforward and understandable terms. Basic Qualifications Requires High School Diploma with 10 or more years of relevant experience Must have the ability to obtain Public Trust clearance Experience troubleshooting complex routing and switching issues, configuring switches, routers, network appliances and WAN devices. Excellent customer service skills Excellent oral and written communication skills Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time Preferred Qualifications BICSI Certification CCNA or other Networking Certification Organized and detail-oriented Strong leadership skills Self-motivated/ self-directing Strong collaboration, prioritization, and adaptability skills required. Relationship building Ability to manage and prioritize own work, and that of their team Independent decision making Analytical thinking; thinking out of the box Ability to effectively communicate with all organizational levels (SME to Senior management) Ability to analyze problems at various levels Salary Typical hourly range for position: $45.00/hour - $52.00/hour. Salary to be determined by applicant's education, experience, knowledge, skills and abilities, internal equity, market data, and contractual requirements. Benefits Pay and benefits are fundamental to any career decision. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr