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Servicio al Cliente

Cardenas Markets LLC

En Cárdenas Markets, la forma en que trabajamos está definida por valores compartidos que incluyen integridad absoluta, respeto y colaboración. Sin embargo, es más que eso; es personas inteligentes y altamente motivadas unidas en un propósito para servirse mutuamente. Traiga su energía y perspectiva únicas y tendrá la oportunidad de crecer con nosotros profesional, personal y financieramente. Será parte de un equipo que genuinamente se preocupa por ayudarle a tener éxito, y trabajará junto a colegas talentosos mientras hace una diferencia en nuestras comunidades. El Servicio al Cliente proporciona servicio al cliente y manejo de efectivo en un entorno de tienda minorista. Se espera que este rol sea un modelo para la empresa al brindar un excelente servicio al cliente mientras mantiene los valores fundamentales de la empresa. Funciones y responsabilidades esenciales saludar e interactuar con los clientes; abordar preguntas o preocupaciones de manera amigable y orientada al servicio; brindar apoyo al equipo de Frontend en ausencia del Gerente de Frontend; operar equipos de la parte delantera (caja registradora, calculadora, escáner); dedicarse a satisfacer las expectativas de los clientes internos y externos; demostrar cuidado y compasión por las personas; mostrar empatía y preocupación; construir y mantener relaciones positivas en el equipo; relacionarse bien con personas diversas; ser accesible; comunicar y hacer cumplir claramente los estándares de calidad, limpieza, organización, servicio al cliente, seguridad, prevención de pérdidas, saneamiento, condiciones de la tienda y seguridad alimentaria; participar en prácticas de trabajo seguras y alentar a otros a hacer lo mismo; ser responsable de la presentación del área de trabajo, limpieza y organización, y apariencia personal propia y de los Miembros del Equipo de Frontend; utilizar el sistema POS y de tarjetas de crédito; manejar efectivo y mantener cajas registradoras equilibradas; procesar devoluciones, reembolsos, cargos excesivos y créditos; programar cobertura para descansos de Cajeros y Auxiliares de Cortesía; completar procedimientos de inicio y final de turno; y realizar todas las demás tareas asignadas. Se prefiere experiencia en servicio al cliente y venta minorista. Bilingüe: español e inglés preferido. Las exigencias físicas incluyen caminar y estar de pie continuamente durante el turno, y la capacidad de levantar hasta 20 lbs y ocasionalmente hasta 30 lbs. #J-18808-Ljbffr Cardenas Markets LLC

Vacancy posted 2 days ago
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