Medical Assistant - Family Medicine Clinic

Phone Triage Hybrid Position

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

In this role, you will handle all incoming and outgoing calls while also performing in-basket work including result notes, refills, patient calls, and MyChart messages for the entire team of providers. These positions may be filled by a Medical Assistant, Certified/Registered Medical Assistant, or Licensed Practical Nurse based on the candidate's credentials.

Department: Hybrid Phone Triage Family Medicine

Schedule: Monday - Friday, Day Shift, no Weekends/Holidays. This will be a Hybrid role with hours home and in-office to be determined.

Assists with the examination and treatment of patients under the direction of a nurse practitioner, registered nurse, licensed practical nurse or physician in a clinic setting.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists with treatments ordered by provider as supervised by provider, registered nurse or licensed practical nurse. Performs select clinical duties.
• Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients.
• Performs basic clerical duties including answering the phone, maintaining records, and filing.
• Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience
• Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from a medical assistant school or training program or education equivalency for certification

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift: Day Shift (United States of America)

Job Type: Employee

Department: View phone number on click.appcast.io O'Fallon FM Scheduled Weekly Hours: 40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.