COSS Support Specialist, Gaston County

Position Information Posting Number Posting Number PG190832CE Position Number Position Number SC-00111887-0226 Position Type Position Type NC Cooperative Extension Department Information Job City & State Job City & State Gastonia, NC Department Department NCCE Gaston County System Information Working Title Working Title COSS Support Specialist, Gaston County Appointment Appointment 12 Month Recurring Job Type Job Type Full-Time - Permanent FTE

FTE 1.00

Position Information Position Overview The County Support Specialist is a member of the staff of the North Carolina Cooperative Extension Service ( NCCES ). The full-time County Support Specialist’s primary responsibility is to provide specialized office support for staff and volunteers, program marketing assistance, and some administrative support duties for Extension program areas. The position duties reflect a relatively high degree of independence and accountability. Requires fluent computer and marketing skills, excellent customer service, and basic accounting skills. Primary Function of Organizational Unit North Carolina Cooperative Extension gives our residents easy access to the resources and expertise of NC State University and NC A&T State University. Through educational programs, publications, and events, NC Cooperative Extension Field Faculty deliver unbiased, research-based information to North Carolina citizens. For more information on Gaston County, you may visit their website at Other Duties and Responsibilities Duties and Responsibilities The Extension Support Staff’s primary responsibility is to provide support to the Extension staff where assigned. The Extension Support Staff cooperates with colleagues in NCCES and with county leaders to perform assigned responsibilities. The performance of assigned responsibilities is governed by the philosophy, objectives, policies, and procedures of the NCCES Other Work/Responsibilities N/A Number of Permanent Employees this Position Supervises Number of Permanent Employees this Position Supervises 0 Percent of Time Spent Percent of Time Spent 0% Requirements and Preferences Identify if the Position is Mandatory / Essential / Key Identify if the Position is Mandatory / Essential / Key Not Applicable Work Schedule Work Schedule Monday - Friday 8:00am to 5 pm - business hours, occasionally evenings and weekends as requested. **This is an in-person position. Remote or hybrid work is not available for this role. Graduation from high school and two years office assistance and secretarial experience; or equivalent combination of training and experience. Department Required Skills An extensive knowledge of computer applications is required, including Microsoft Office Suite and Google Suite. Must have a willingness to learn new relevant software programs as they become essential. Must be highly motivated and have strong organizational skills and the ability to multitask. Communication Skills: Must be able to greet office visitors and assist them with their concerns. Hand out appropriate educational materials to clientele as needed. Answer the phone in a correct manner and take messages. Make decisions that reflect the facts of a situation. Teamwork: Work effectively with co-workers to accomplish organizational goals and identify and resolve problems. Interact with all staff to help ease workload in other areas.Fiscal Management: Handle fees and write receipts according to NCSU and county government procedures. Marketing and Media: Create marketing and media pieces as appropriate. Assist volunteers with special programs and requests. General Office Tasks: Back up Administrative Assistant & other staff members as needed. Cover the office during staff lunch breaks. May be working alone in the office. Preferred Years Experience, Skills, Training, Education Graduation from high school and two years office experience; or equivalent combination of training and experience.Experience in web-page management, social media content publishing, newsletter design, and preparation preferred.Must have excellent interpersonal communication skills and the ability to provide excellent customer service. Required License or Certification Valid Driver’s License and reliable, personal transportation required. Valid North Carolina driver’s license is required within 60 days of hire and must be maintained Valid NC Driver's License required? Valid NC Driver's License required? Yes Commercial Driver's License Required? Commercial Driver's License Required? No Physical Required? Physical Required? No List any other medical/drug tests required Recruitment Recruitment Details Anticipated Hiring Range Anticipated Hiring Range Starting at $32,562 - commensurate with experience. NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Supplemental Questions Required fields are indicated with an asterisk (*). Required Documents Resume Cover Letter Contact Information for References Optional Documents

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