Team Lead - Nursing Adult Forensic Services

Job Title

This is an advanced professional position responsible for the daily operation of the adult forensic program nursing services, supervision of direct service staff, and training and consultation. Oversees care provided by Registered Nurses, Licensed Practical Nurses, and Behavioral Health Technicians. Participates in Quality Improvement activities and program reporting as assigned. Reports to and functions under the direction, instruction, and supervision of the Director of Adult Forensic Services.

Qualifications

• Diploma, Associate, or Baccalaureate Degree from an NLN-approved program with 2 years of nursing experience and one year of supervisory experience preferred.
• Current, unrestricted license to practice as a Registered Nurse in the State of Florida.
• Ability to effectively present information and respond to questions from managers, patients, families, employees, and the general public.
• Ability to establish and maintain positive interpersonal relationships required for proper functioning of the program and lead the team with demonstrated compassion and empathy.
• Demonstrates skills to handle a variety of tasks and projects simultaneously. Ability to plan, organize, coordinate, and facilitate tasks and work assignments.

Functional Responsibilities Include

• Provides direct supervision of assigned program staff and ensures training compliance. Supervises and/or coordinates direct service delivery of the reporting unit.
• Directs the day-to-day operations of the assigned program staff, and manages schedules, overtime, and HR compliance.
• Maintain cooperative relationships with internal and external programs and agencies.
• Attend agency-wide, division, and program meetings, seminars, conferences, and workshops to maintain and enhance essential skills and knowledge.
• Interviews/hires prospective employees and orients them to the program.
• Assume administrative and supervisory duties in the supervisor's absence.
• Performs other duties that are similar, related, or are a logical assignment to the job.

Compliance Responsibilities Include

• Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
• Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
• Completes administrative functions and data entry timely and accurate.

Customer Service Responsibilities Include

• Provides exceptional customer service in all communications and interactions with staff, the general public.
• Maintains confidentiality and remains calm under stress.
• Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
• Maintains and exhibits servant leadership qualities and exceeds customers' expectations.