Dining Room Supervisor
Discovery Senior Living
Discovery Senior Living ranks prominently among the five largest senior housing providers in the US and is nationally renowned for designing, developing, marketing, and operating a multi‑brand portfolio of upscale, luxurious senior‑living communities. With over 250 communities in nearly 40 states and 15,000 dedicated employees, Discovery is the largest and fastest‑growing senior living company in the United States. Discovery Senior Living is looking for a Culinary Services Supervisor to join our community Aston Gardens at Parkland Commons. Responsibilities Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services’ Team Members. Maintain a customer‑focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. Prepare schedules and assign tasks to wait staff, including assigning tables and closing duties. Ensure uniform and personal appearances meet standards, customer service, and proper food handling techniques. Train wait staff on all operating procedures and menu education. Ensure efficient operation within budgeted guidelines. Promote customer engagement activities and interact with residents during meal times to monitor resident satisfaction or concerns about food service and develop plans to address them as appropriate. Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room. Maintain sanitation and control standards in the dining room and wait stations. Ensure standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by the food service dining team. Operate in compliance with state and federal government laws. Monitor and evaluate food quality for presentation, temperature and serving portion size. Provide leadership and communicate with food kitchen personnel for adjustments and share resident feedback. Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provide service hospitality training and adjustments as appropriate. Monitor and adjust resident’s accounts for meal and charge accuracy. Ensure floor charts and tables are set up correctly. Assist servers as needed with table service. Record and track daily sales transactions. Assist with ordering in specific assigned areas (e.g., liquor) and maintaining budgetary compliance. Maintain POS system through communication with IT support. Assist Director with time‑keeping procedures and payroll entries as needed. Qualifications High school diploma or equivalent. Two (2) years’ experience in fine dining. Dining room supervisory experience preferred. Must be able to work a flexible schedule including nights and weekends. Excellent communication, organization and customer service skills. Benefits Eligible team members receive a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program and accident insurance policies.
EOE D/V
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