Senior Architect- EA (APM) and SPM (Remote)

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GlideFast Consulting – Senior Architect – EA (APM) and SPM (Remote)

Reference: JBRQ0001010

Job Details

Location: Remote

As an Enterprise Senior Architect at GlideFast Consulting, you will lead the design and delivery of complex ServiceNow solutions within EA and SPM products, ensuring alignment with client business goals and GlideFast’s broader service offerings. You will act as a strategic advisor to clients and internal teams, defining scalable architectures, guiding technical implementation, and ensuring delivery excellence. This role requires deep expertise in the ServiceNow platform, hands‑on leadership in development and configuration, and the ability to mentor teams, influence solution strategy, and drive measurable client outcomes.

What is the role?

• Lead the architectural design and oversee delivery of ServiceNow implementations aligned with client business objectives, helping clients maximize the platform’s value through effective solutions
• Own end‑to‑end technical solutions, including architecture, configuration, and integrations, across multiple projects
• Develop expert‑level JavaScript and ServiceNow APIs to build scalable, maintainable solutions
• Design and implement business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
• Lead development efforts across key areas such as: ServiceNow Applications – Enterprise Architecture and SPM, Custom Scoped Applications, Third‑Party Integrations (REST, SOAP, MID Servers)
• Conduct client workshops, support demos, and gather technical and functional requirements
• Create technical architecture documents, including process flows and design specifications
• Review team code and provide feedback to ensure quality and adherence to best practices
• Collaborate with Business Process Consultants during planning and validation sessions
• Lead troubleshooting efforts to resolve complex issues across internal and client teams
• Participate in agile ceremonies and ensure timely, high‑quality delivery with positive client feedback
• Demonstrate a commitment to continuous learning by staying current with service delivery solutions, technologies, and methodologies, and quickly developing proficiency in new products as required
• Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
• Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time

What experience do you need for success?

• 5+ years delivering/architecting/implementing technical solutions on ServiceNow
• 5+ years professional consulting
• 2+ years implementing ServiceNow EA (APM) and SPM solutions

What will you bring with you?

• Certified System Administrator Certification (CSA)
• Certified Application Developer Certification (CAD)
• 2+ Certified Implementation Specialist Certification (CIS)
• CIS‑APM
• CIS‑SPM
• Maintain an active government security clearance if applicable

The starting pay range for this role is $190,000.00 - $225,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. GlideFast will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.