Quality Assurance Manager

Job Description

Job Description

We are looking for a Quality Assurance Manager to lead quality strategy and execution for a multi-plant manufacturing organization in Oshkosh, Wisconsin. This role oversees inspection, testing, compliance, and continuous improvement activities to ensure products consistently meet engineering requirements, customer expectations, and internal quality standards. The position also partners closely with manufacturing, engineering, sales, and purchasing teams to strengthen process control, support audits, and drive effective resolution of quality concerns.

Responsibilities:
• Lead the quality assurance function across multiple manufacturing operations, establishing processes that support consistent product conformance and reliable inspection outcomes.
• Manage quality documentation, including the quality manual and related procedures, and ensure standards are maintained throughout receiving, production, testing, and shipment activities.
• Oversee incoming, in-process, and final inspections for materials and finished goods, confirming alignment with engineering specifications and customer requirements.
• Supervise and develop inspectors and auditors by assigning work, delivering training, and evaluating performance across machining, welding, winding, finishing, assembly, testing, and shipping areas.
• Coordinate the review and disposition of nonconforming materials, issue material review documentation, and maintain controlled areas for discrepant parts until resolution is completed.
• Partner with manufacturing, engineering, sales, and purchasing teams to address quality issues, support source inspections, evaluate vendors, and prepare for customer inquiries and order requirements.
• Ensure calibration schedules for inspection equipment, gauges, and measuring tools are completed on time and that required certifications and records are properly prepared and maintained.
• Host customer and compliance audits, present quality data and inspection records, and provide recommendations to leadership based on trends, risks, and improvement opportunities.
• Maintain accurate test and inspection records, analyze quality performance metrics, and communicate findings that help identify root causes and corrective actions.
• Support departmental leadership responsibilities including employee coaching, performance reviews, staffing recommendations, grievance response, and reinforcement of safe work practices and labor policy compliance.• 3+ years of experience in quality assurance, quality control, or inspection leadership within a manufacturing environment.
• Background in electronic manufacturing or other complex manufactured products with strong knowledge of product specifications and inspection standards.
• Demonstrated experience leading quality audits, compliance activities, and documentation required to support customer and internal quality systems.
• Strong understanding of in-process inspection, final testing, nonconformance handling, and corrective action practices.
• Ability to lead and develop quality teams while working effectively with cross-functional groups including manufacturing, engineering, sales, purchasing, and leadership.
• Experience using quality records, inspection reports, and quantitative data to evaluate performance and guide process improvements.
• Familiarity with calibration control, quality methodologies, and standard quality assurance procedures used in production settings.
• Working knowledge of NetSuite and willingness to travel internationally as business needs require.