Technical Coach

Technical Coach

Location: Fort Worth, TX - 76155 Duration: 12+ months contract Work mode: 3 days hybrid onsite (Tue/Wed/Thu)

Must Haves Skills:

• 8+ years of experience
• AI and ML experience
• Bachelor degree Computer Science
• Hands-on SW development experience
• Coaching experience
• TDD, Java and/or Python

Why You'll Love This Job

Our IT organization is inclusive of many diverse, high-performing teams dedicated to technical excellence, your role is anchored in supporting our teams on their journey to deliver unrivaled digital products that drive a more reliable and profitable airline. Our Delivery Excellence organization is dedicated to improving the success of our development teams through improved daily work habits and alignment to delivery metrics while creating and maintaining resilient and best in class products for our customers and team members. As a Technical Coach at American, you are given the opportunity to guide whole product teams toward achieving company objectives and delivering their product vision more effectively using exemplary and modern engineering practices.

What You'll Do

Coach teams in our immersive dojo / coaching space (the "Hangar")

Evaluate our product/portfolios and assess their architecture/engineering opportunities.

Facilitate Value Stream Mapping sessions to identify opportunities in our development and operational value streams

Identify opportunities to increase flow, eliminate waste, decouple our applications, and enable service-based ecosystem

Define/curate leading indicators and metrics to measure progress toward the desired outcomes

Serve as a go-to expert on modern technology, architecture, engineering, and DevOps practices.

Work with teams and leadership to influence and support the engineering culture at ***

Collaborate with product teams on reaching the next level of customer delivery.

Be a mentor and get hands-on with software teams including engineers and architects on learning and applying new ways to solve problems.

Lead large pairing / mobbing sessions to maximize learning while narrowing focus.

Design and develop facilitator-led materials related to modern engineering practices or ways of working.

Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise.

Embed with teams to learn their environment and behaviors as a precursor to designing impactful coaching interventions.

Develop and implement coaching interventions for teams including software engineers and architects!

Exemplify and demonstrate preferred team behaviors and embody the desired culture. That means it's important also to professionally address undesirable behaviors if they should arise.

Contribute to the developer experience platform that removes organization friction from the continuous delivery of value.

All You'll Need for Success Minimum Qualifications- Education & Prior Job Experience

Bachelor's degree in computer science or related discipline or an equivalent combination of education and work experience

4+ years of relevant work experience in an agile environment

Demonstrated expertise in at least one object-oriented language.

Previous experience supporting high performing Agile / DevOps teams.

Past experience coaching or mentoring others, in any context.

Hands-on experience with engineering practices such as object-oriented design patterns, Extreme Programming, cloud design patterns, TDD, BDD, refactoring, and automation

Experience with Continuous Integration and Continuous Delivery

Expertise in Agile methodologies like Extreme Programming, Kanban, or Scrum

Experience with implementing and operating DevOps tools/platforms across some part of the development lifecycle.

Working experience deploying and supporting business-critical, Internet scale distributed systems or high-volume client/server systems

Proven experience in SQL and ability to design relational database schemas

Ability to scrutinize provided architectures and suggest optimizations for deployment and minimizing the cost of change.

Preferred Qualifications- Education & Prior Job Experience

Experience building continuous integration/deployment pipelines.

Experience with any of the following:

• The Testing Pyramid and how to effectively apply it
• Multi-threading and concurrency
• Debugging, performance profiling and optimization
• Object-oriented and service-oriented application development patterns
• Experience with native/cross-platform Mobile development
• Adept and comfortable communicating with team members and external business stakeholders of all levels
• Demonstrated ability to find creative ways of improving and simplifying solutions, systems, and processes without getting bogged down in blockers or bottlenecks.
• Experience in modern and classical neural networks including LLMs, CNNs and RNNs, Agentic AI and Autonomous Agents, RAG architecture, and MLOPs

Skills, Licenses & Certifications

Proficiency with the following technologies:

• Programming Languages: Java, Python, C#, Javascript/Typescript
• Frameworks: Spring/SpringBoot, FastAPI
• Front End Technologies: Angular/React
• Deployment Technologies: Kubernetes, Docker
• Source Control: GitHub, Azure DevOps
• CICD: GitHub Actions, Azure DevOps
• Data management: PostgreSQL, MongoDB, Redis
• Integration/APIs Technologies: Kafka, REST, GraphQL
• Cloud Providers such as Azure and AWS
• Test Automation: Selenium, TestNG, Postman, SonarQube, Cypress, JUnit/NUnit/PyTest, Cucumber, Playwright, Wiremock/Mockito/Moq

Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity.

Ability to concisely convey ideas verbally, in writing, in code, and in diagrams.

Proficiency in object-oriented design techniques and principles

Proficiency in Agile frameworks and methodologies

Proficiency in DevOps Toolchain

Language, Communication Skills, & Physical Abilities

Ability to effectively communicate both verbally and written with all levels within the organization

Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at ***. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Competencies: Caring Collaboration Development Results Future