Patient Care Specialist

Location and Shift City: Harrisonburg, VA Work Shift: First (Days) Hours: Monday-Friday, 8:00am - 5:00pm, Dayshift. Job Summary Sentara RMH Medical Center is hiring a Full-Time Patient Care Specialist to provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. Responsibilities Answer telephones and direct callers to appropriate resources. Schedule and confirm patient appointments. Respond to patient questions regarding services and processes. Qualifications High School Diploma required. Associate Level degree or higher in lieu of the required experience will be considered. 3 years customer service experience required. 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Annual discretionary bonus opportunity if criteria met EEO Statement Sentara Health is an equal opportunity employer and prides itself on diversity and inclusiveness. Other Information Sentara RMH Medical Center is a Magnet designated hospital located in Harrisonburg, VA. This is a tobacco-free environment. View a video of a day in the life of a Patient Care Specialist: #J-18808-Ljbffr