Field Service Technician
ARROW SYSTEMS INC
Job Description
Job Description
Arrow Systems, Inc. provides the latest in digital printing technology to the global market. As a FSE with Arrow you will have the opportunity to travel both domestically, and internationally.
We are looking for a motivated and experienced Field Service Technician to join our team! As a Field Service Technician, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner. We have partners around the world and any applicant must be able to travel if needed. Duties and Responsibilities- Supporting customers through technical and administrative activities
- Understanding customer needs and concerns
- Providing a high level of customer support
- Traveling to customer sites for installation and support
- Providing technical direction to the team
- Participating in the training of new team members
Requirements and Qualifications
- Associates or Bachelor’s Degree in Engineering or similar field
- Minimum of 3 years of experience
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers
- Strong problem-solving skills
- Ability to work independently
- Ability to work well in a team environment
- Strong organizational skills
- Ability to work under pressure
Vacancy posted 24 days ago
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