Senior Technical Support Engineer
Prepared
Prepared is looking for a Technical Support Engineer (Tier 2+) to join the Axon 911 platform team in New York City. In this hybrid role, you'll work directly with customers and internal teams to ensure operational excellence and reliability of our SaaS infrastructure. Responsibilities include troubleshooting technical issues, driving customer satisfaction, and collaborating with cross-sectional teams. A minimum of 5 years in a similar role and a strong knowledge of networking and VoIP technologies are essential. We offer competitive salary, benefits, and a supportive work environment dedicated to innovation. #J-18808-Ljbffr
- ...Department: Engineering / Product Support / reporting to David Jacobus, Engineering Manager What This Role Is This is a more technically hands‑on role that owns escalated issues beyond what frontline support can handle. The engineer works directly with end users, Customer...SeniorPermanent employment
- ...We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering team. This is not a traditional customer support role. You’ll investigate complex API and infrastructure issues, help engineers reproduce difficult bugs, improve developer...SeniorRemote workFlexible hours
- Alloy is seeking a Senior Technical Support Engineer to lead complex cross‑functional escalations in a fast‑paced, collaborative environment. The role combines deep technical support expertise with a customer‑obsessed mindset to drive scalable solutions and improve product...Senior
- Comtech Global, Inc is seeking a Technical Support Engineer in Pennsylvania to handle escalated issues beyond frontline support capabilities. The ideal candidate has over 2 years of experience in technical support, is comfortable diagnosing application issues using SQL...Senior
$105k - $125k
...employees onsite once a quarter. The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers... ...closely with Product and Engineering, act as the voice of the customer... .... What you’ll be doing The Senior Technical Support Engineer is...SeniorWork at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours- Jobtailor in New York, NY is seeking an experienced Technical Support Specialist to support US-based customers during assigned shifts. You will analyze logs, investigate system behavior, and own customer issues from investigation through resolution. The role requires strong...SeniorShift work
$160k - $180k
Technical support for the people building software — not a script, not a queue, and definitely not a call center. LOCATION: NYC... ...developer-infrastructure startup is hiring two senior technical support engineers to help build its support function before it becomes large...SeniorFull timeWork at officeImmediate startRemote work$108k - $172.5k
...NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is... ...world.We are seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink... ...our customers; assisting them with technical questions, debugging and resolving their...SeniorFull timeWork experience placement- ...Department: Managed ServicesPosition Title: Senior Support EngineerPosition Location: On-Site,... ...DirectorJob Summary:The Senior Support Engineer is responsible for maintaining and... ...continued growth.Essential Functions:Provide technical support for hardware, software, system...SeniorWork experience placementWork at officeRemote workMonday to FridayWeekend work
$121k - $151k
...iterating. If you’d like to work in a supportive, entrepreneurial environment, are... ...white-glove customer service with strong technical expertise, a passion for solving... ...continuous improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert...SeniorCasual workWork at officeLocal areaRemote work$149.04k - $195.62k
Hi, we're Oscar. We're hiring a Senior IT Engineer to join our Engineering Team.Oscar is the first... ...IT Engineer, you will be the primary technical point of contact for the entire... ...end onboarding lifecycle, transforming support infrastructure into a hyper-efficient,...SeniorFull timeWork at officeFlexible hours- PaxeraHealth is seeking a Senior Customer Care professional to join their Implementation and... ...healthcare IT, particularly PACS, and offers a supportive training environment. Responsibilities include providing top-level technical support, resolving issues across healthcare...SeniorRemote work
- ...Groupe SII sucht einen Senior IT Operations Engineer (m/w/x) für Remote-Work in Deutschland. Sie übernehmen Verantwortung für stabile, sichere Betriebsläufe einer komplexen Applikations- und Infrastrukturumgebung und arbeiten eng mit Entwicklern zusammen. Schwerpunkt liegt...SeniorRemote work
$80k - $120k
...Senior IT Support Engineer Department: Support Engineer Employment Type: Full Time Location: East Coast Compensation: $80,000 - $120,000 / year... ...looking for professionals who provide high-touch, personalized technical support and proactive solutions that ensure a seamless and...SeniorFull timeMonday to Friday$67 - $77 per hour
...Resume attached Publicis Sapient Level: Senior Associate Job Title: Senior... ...performing transactions, data validation, and supporting functional teams in navigating and using... ...etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various...SeniorContract workWork at officeImmediate startAll shiftsFlexible hoursShift work3 days per week- Justworks is seeking a Senior IT Support Engineer in New York City to lead advanced endpoint management and workplace technology initiatives. You will combine hands-on support with automation and AI-driven improvements to keep employees productive and secure. You will...Senior
$150k - $175k
...every Sunoer touches every day. As a Senior IT Engineer, you'll work with your teammates and the... ...where it makes sense. Scale IT support - write runbooks and knowledge articles... ...communication - you can translate complex technical concepts for a wide range of audiences...SeniorFull timeWork at officeLocal area- ...Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop operating systems,...Senior
- Jazz at Lincoln Center in New York seeks an IT Help Desk Technician II to provide advanced technical support within the IT team. Your expertise will be essential for resolving escalated issues and ensuring the performance of systems and applications. This role involves...Senior
$123k
Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration...SeniorH1b- Butterfly Network is seeking an experienced onsite Senior IT Engineer to guarantee and support the architecture as well as users of the organization. The role emphasizes great customer service, reliability, and security, with a focus on high availability and performance...SeniorWork at office
- Gersh Autism Academy seeks a Level 2 IT Support Specialist based primarily at our Brooklyn campus, with travel to Queens and Long Island locations as needed. You will provide advanced technical support, manage Microsoft 365 and Entra ID, and contribute to cybersecurity...Senior
$128.4k - $165k
...Work alongside experienced operators, technical leaders, and clinicians Help define... ...The Role: We are looking for a Senior IT Engineer who will play a key role ensuring a frictionless... ...underlying server infrastructure that supports it Contribute to IT Engineering's...SeniorLocal areaFlexible hours- Ztek Consulting is seeking a Senior Application Support Analyst to join a global Front Office team. The role focuses on ensuring stability and performance of the Aladdin platform, supporting portfolio management, order management, and post-trade workflows. The ideal candidate...Senior
- Worldwide TechServices is seeking a Sr Customer Service Engineer to perform intermediate repair tasks on end-user computing devices and provide high-level client support in a government-contractor environment. The role requires ITIL knowledge, OEM certifications, and strong...SeniorContract workFor contractorsWorldwide
- WRITER is seeking a senior support engineer to empower our enterprise customers. You’ll own triage and resolution of complex production issues, guide end users, and provide Tier 2 support across the stack using Salesforce, Slack, and Zoom. Collaborate with Success, Education...Senior
- ...Onetrust Technical SpecialistWe are seeking an experienced OneTrust Technical Specialist to support a strategic Privacy initiative on a contract basis. This is a hands-on role requiring direct involvement in configuring and managing OneTrust workflows, supervising and...SeniorContract work
$198k - $264k
...infrastructure performance with deep technical expertise to accelerate breakthroughs... ...Learn more at the TeamThe Technical Support Engineering - Infrastructure team sits within CoreWeave... ...product roadmap.About the RoleAs the Senior Manager of Technical Support...SeniorPermanent employmentFull timeTemporary workCasual workWork at officeFlexible hours- Altana, the AI-forward network for trusted trade, seeks a Senior IT Support Engineer in Brooklyn, NY. You will be the escalation point for the service desk, owning complex tickets, and shaping IT strategy with security alignment and AI-driven automation. You will manage...SeniorWork from home
- United States Digital Space LLC is seeking a Senior Adobe Experience Manager (AEM) Developer for a fully remote role. The candidate will design and build enterprise-grade AEM solutions, including components, templates, and workflows, and will lead integrations via REST...SeniorRemote jobH1b
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