Voter Services Call Center Associate

Our client, a government agency specializing in election services, is seeking a Voter Services Call Center Associate to join their team. As a Voter Services Call Center Associate, you will be part of the Voter Services Department supporting the Election Operations team. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Voter Services Call Center Associate

Location: Ocala, 34470

Pay Range: $17

Shift: Monday - Friday 8am - 5pm

What's the Job?

• Processing voter registrations and updating voter records accurately.
• Providing excellent customer service by verbally communicating with voters in person or by telephone regarding registration, vote-by-mail, and general inquiries.
• Performing data entry tasks with thorough understanding and attention to detail.
• Managing main telephone reception, transferring calls, and taking messages efficiently.
• Supporting the team by working in other functional areas as needed to ensure smooth operations during peak periods or absences.

What's Needed?

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• Working knowledge of personal computers and software applications including Microsoft Word, Excel, and database query tools.
• Active registered voter.
• Ability to pass a statewide background check.
• Flexibility to work extended hours and weekends as needed with little or no advance notice.

What's in it for me?

• Opportunity to serve the community and support democratic processes.
• Work in a dynamic environment with a dedicated team.
• Gain valuable experience in voter registration and election services.
• Develop communication and organizational skills.
• Potential for future growth within the organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.